Windows 10: Can't Log in to Outlook

Discus and support Can't Log in to Outlook in Browsers and Email to solve the problem; I woke up this morning to my Outlook account being logged out upon startup. Typing in the credentials, I was informed that the account doesn't exist. I... Discussion in 'Browsers and Email' started by jshep0102, Mar 7, 2017.

  1. jshep0102 Win User

    Can't Log in to Outlook


    I woke up this morning to my Outlook account being logged out upon startup. Typing in the credentials, I was informed that the account doesn't exist. I checked my phone, I'm in the account - so that's not true to that extent.

    I have Malwarebytes installed, and ran a full scan with zero issues. I went back in to the login page and tried logging in using my phone number (same account doesn't exist response), contacting Microsoft support via chat/phone/email - all which lead me right back to the login page - and we all know how far that got me... I basically spent 4 hours of my day going in a circle.

    I've heard that maybe an 'alias' has been set up for my account. I didn't do it, and don't know how to remove it. I'm guessing I'd have to be logged in to do so. Any direction on this is greatly appreciated. Thanks, Shep

    :)
     
    jshep0102, Mar 7, 2017
    #1
  2. SoLEiL360 Win User

    Unable to log in to Outlook account

    Hi, kyster69. Welcome to the Microsoft Mobile Community. You may reset your Outlook account password here: Reset your password
    as suggested by . Feel free to post your questions in our community if you need our assistance. Have a great day!
     
    SoLEiL360, Mar 7, 2017
    #2
  3. Unable to log in to Outlook account

    When is it asking you to log in?



    Do you have anything backed up or stored on One Drive / Outlook.com?



    Let us have more information, otherwise you might either go through a 'Forgot my Password' process or create a new account depending on your sitaution.



    Not sure really that you can say the phone sucks because you forgot your password! :smileywink:
     
    RichH_9000, Mar 7, 2017
    #3
  4. DavidE Win User

    Can't Log in to Outlook

    DavidE, Mar 7, 2017
    #4
  5. jshep0102 Win User
    I looked at that thread, but don't see a solution - maybe I just don't get it, though... And maybe it's still not sorted for Outlook.
     
    jshep0102, Mar 7, 2017
    #5
  6. DavidE Win User
    If it's a MS problem affecting you i don't know what you can do other than wait for MS to fix it.
    So far i've been lucky and not had problems logging in to MS/Outlook accounts.
     
    DavidE, Mar 7, 2017
    #6
  7. jshep0102 Win User
    I shall be patient. Thanks for chiming in, David.
     
    jshep0102, Mar 7, 2017
    #7
  8. DavidE Win User

    Can't Log in to Outlook

    You're welcome, i've spent hours trying to fix problems caused by vendors, and it is frustrating to learn it was their issue (not me).
     
    DavidE, Apr 5, 2018
    #8
Thema:

Can't Log in to Outlook

Loading...
  1. Can't Log in to Outlook - Similar Threads - Can't Log Outlook

  2. Can't log into desktop

    in AntiVirus, Firewalls and System Security
    Can't log into desktop: I need immediate help. My computer was turned off when I went to it although last night it was left on. I turned it on and it went to password screen you go to typically after your computer restarts and before u reach your desktop. It had tthomeuser as the user name and it...
  3. Can't log in!!

    in Windows Hello & Lockscreen
    Can't log in!!: I just bought an Acer Swift Laptop. Went through the whole set up. Did the fingerprint and set up a pin. I didn't make any changes. I am now getting this screen. How do i login?! It won't recognize my fingerprint. Tells me to enter a pin. But I get an error message! [IMG]...
  4. Can't log in

    in Windows Hello & Lockscreen
    Can't log in: Alright, so recently my PC went through an update - which, fine whatever, I'll deal - however, the update changed my password! Originally, it was a pin password now its a password password that I don't know. I've tried every password I have plus a few more. I should add that...
  5. Can't log in

    in Windows Hello & Lockscreen
    Can't log in: I switched my laptop on from a hibernation state and the login screen appears - the background picture, time and date. When I press a button to bring up the account picture and password box the screen goes black for a few seconds and then returns looking exactly the same....
  6. can't log in

    in AntiVirus, Firewalls and System Security
    can't log in: Can't log onto my lap top. says i need to change my pass word. I tried that option by getting a new code to reset the pin. The message i get is resetting pin, but it's been running for an hour now....
  7. Can't log in no log in field

    in Windows Hello & Lockscreen
    Can't log in no log in field: I just bought a lenova idea pad 09/25/18 2days ago screen started randomly going black now i can only log in in safe mode the homepage has no login field ??? And no matter how muchbspace i free up its not enough to reset or recover...
  8. Can't Log In

    in Windows 10 Customization
    Can't Log In: Good day I can't log into my local user account. I know my password and it accepts it but as soon as it is busy logging in and saying "preparing your windows" I get rerouted and logged in as a guest. It then brings up a message saying I need to log out first. I can log out...
  9. Can't log into Cortana

    in Windows 10 Software and Apps
    Can't log into Cortana: I already have a Microsoft account that I've been using for some months with OneDrive. When I start Cortana it requires me to log into that account. I do so, but then it pops up a screen telling me to "Enter your old password one last time", and then "From here on out, you'll...
  10. Can't finish logging in

    in Windows 10 Support
    Can't finish logging in: I know this is odd. I am running Windows 10 Pro Insider Preview, Evaluation copy, Build 14316.rs1_release.160402-2217. When I try to repair or restore the computer it won't finish either of these tasks; I can get to the command prompt in the advanced tab. When I type exit and...