Windows 10: Can't log in windows 10?

I'm trying to help someone who used an att email to setup windows 10 and now its saying invalid password? Whats the way around this?

:)

 

Can't connect to App Store with 'For Business' account

The bottom line is this. I can't log onto the Windows Store with my Business account and I have not been offered any rationale as to why this is the case. Why can't I log on with a Business account?

And, as a Windows Pro user with a Business account that means I can't use the store. What's the point of having a Store if your customers can't log on?

Are there other Windows Pro users with Business accounts that cannot log onto the Windows Store? If there are, please respond to this post.

Thanks.

 

Can't log on to Windows

Hi Jeppe,

It's good to hear that you've accessed your Windows 10 device by completing a
System Restore. You may remove the duplicate profile by following the steps provided by Andre Da Costa on this

thread.

For more details on how to manage your Microsoft account, you can also visit this helpful

thread.

Let us know if you need anything else. We're here to help.

 

Hello Birdman Welcome to the Ten Forums!

I've run into that several times already but not always on the same 10 install since I have two machines with 10 running on both as well as 10 on VMs on both! I usually end clicking on the lower left hand corner until two separate items appear one being the problematic invalid and the other seeing the actual MS account you click on to then see the normal sign in screen come up. Give that at try to see if you end up seeing two admin items there.

 

I'm on the normal sign in screen and all I see is the username asking for the password which it says is incorrect, then I press ok and it shows password hint and password reset (password reset wizard). Do I use the reset option? I think I have to be signed in to use that?

 

You can try the password reset option while the presence of the password line is good even if you didn't have any MS account or rebooted into a local account where you simply click the arrow to proceed. Did you assign a pin code or image at all?