Windows 10: Cant log into my computer

Discus and support Cant log into my computer in Windows Hello & Lockscreen to solve the problem; I restarted my computer and now i cant log into Noirmally i can enter my password into and i'm in Now it want a 12 letterpassword for my... Discussion in 'Windows Hello & Lockscreen' started by randyscott5, Oct 18, 2020.

  1. Cant log into my computer


    I restarted my computer and now i cant log into

    Noirmally i can enter my password into and i'm in

    Now it want a 12 letterpassword for my outlook.com email address which i dont remember

    When i say i forgot my password it want to send me a code to a phone number that i dont have , which is not on my account any more , Ive updated to a new number .

    It tells me to go and change my password at outlook .com

    I have no problem with accessing that account with my normal password It has my current phone number and email address . I even change the password just to be safe

    I go back to the computer and still cant log in they want to send a code to the phone number i dont have

    I go to outlook and ask them to send me a password and they say they cant verify me

    I aslo try to go into safe mode which i can

    Ive tried to do do either a restore , roll back to a previous point and uninstall the latest update

    And they all want the 12 letter password to my outlook .com email address which i dont have cant get , because they want to send it to a phone i dont have , It doesnt not give me another option on how to sign in


    Im at a loss on what to do

    *** Email address is removed for privacy ***

    :)
     
    randyscott5, Oct 18, 2020
    #1
  2. zplugger Win User

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Oct 18, 2020
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Oct 18, 2020
    #3
  4. Remon Ont Win User

    Cant log into my computer

    Surface Pro 4 Log in issues

    Hello Bex,

    For us to help you suggest steps to resolve the issue, we would like to know some information:

    • Did you get any error messages when signing in to your account?
    • Have you made any significant changes prior to this issue?
    • Have you tried to login using a different Microsoft account or local account on the computer?

    We suggest that you try the troubleshooting steps provided by Ashish Sondhi on this

    link
    .

    Post us back with the result.
     
    Remon Ont, Oct 18, 2020
    #4
Thema:

Cant log into my computer

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