Windows 10: Can’t log into my Windows account

Discus and support Can’t log into my Windows account in AntiVirus, Firewalls and System Security to solve the problem; I use facial recognition to log in all the time, and sometimes a pin. My laptop tells me that “Your PIN is required to sign in”, so I oblige. Well,... Discussion in 'AntiVirus, Firewalls and System Security' started by BennyBoyJR, Nov 5, 2018.

  1. Can’t log into my Windows account


    I use facial recognition to log in all the time, and sometimes a pin. My laptop tells me that “Your PIN is required to sign in”, so I oblige.


    Well, getting an error message along the lines of “Something happened and your PIN isn’t available. Choose another sign-in option...”. Problem is, I don’t remember my password (even with the hint), resetting it requires a USB key that I don’t have (as in I never created one) and there is no admin account on my laptop. So what do I do to login/reset my password???

    :)
     
    BennyBoyJR, Nov 5, 2018
    #1
  2. Vesao Win User

    Remove account


    I suggest you backup your personalized files first before removing the account.
    To delete an account, follow these steps:
    1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
    2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:
      Code:
      net user test /del
     
    Vesao, Nov 6, 2018
    #2
  3. Rose Cal Win User
    Windows 10 doesn`t log in after update

    Hi,

    You may need to reset your password for you to access your account again. To assist you better, we'd like to gather more information:

    • Which build and version of Windows 10 are you using?
    • Are you trying to log in to your Microsoft Account or to your Windows 10 local account?
    • Have you tried resetting your password?

    Meanwhile, you're trying to log in to your Microsoft Account, we suggest that you follow the steps in this

    forum article
    shared by PaulSey on how to reset your password and recover your Microsoft Account.

    If you're trying to log in to your Windows 10 local account, we suggest that you perform the instructions in this

    article
    on how you can reset your Windows 10 local account.

    Keep us posted if you need additional help.
     
    Rose Cal, Nov 6, 2018
    #3
  4. Zakin Win User

    Can’t log into my Windows account

    Strange Windows 10 User Account issue.

    Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

    I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

    It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

    EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown Can’t log into my Windows account :(
     
    Zakin, Nov 6, 2018
    #4
Thema:

Can’t log into my Windows account

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