Windows 10: Can't log on using pin #

Discus and support Can't log on using pin # in Windows Hello & Lockscreen to solve the problem; After an automatic update, I can no longer sign on; pin # does not work or email password. Any suggestions.... Discussion in 'Windows Hello & Lockscreen' started by Ruff1n, Nov 15, 2020.

  1. Ruff1n Win User

    Can't log on using pin #


    After an automatic update, I can no longer sign on; pin # does not work or email password. Any suggestions.

    :)
     
    Ruff1n, Nov 15, 2020
    #1

  2. pin log in

    Hi Keith,

    You can change your PIN by following the steps below:

    • Open Settings (keyboard shortcut: Windows + I) > Accounts >
      Sign-in options.
    • Under PIN, click on Change.
    • Enter your current PIN, enter and confirm the new PIN, then click OK.

    Let us know if you have any other questions.
     
    Robelene Win, Nov 15, 2020
    #2
  3. Log-in Pin is incorrect after Anniversary update


    I had the same issue after my update on Windows 10. I knew that my pin hadn't changed but it was saying it was incorrect. So I said that I forgot my pin and it started going through the steps to reset the pin entered my regular password and when the window popped up to set a new pin I said cancel and then I chose the option to set my pin later. I exited the screen, logged off logged back in, and set up a new pin which happened to be the same pin I had before and it worked. If this still doesn't work I can show step by step screen shots if you need. I have a surface 3 with Windows 10 fully updated 10.0.14393.0
     
    mattman565, Nov 15, 2020
    #3
  4. Can't log on using pin #

    How do you reset windows 10 log on pin password

    Hi,

    Thank you for posting the query on Microsoft Community.

    I suggest you to try the steps provided below and check if it helps.

    • Click on Sign-in options on the log on screen. Select Microsoft account.
    • Try logging in using Microsoft account and password.
    • Once you log into the system, try to change the PIN under accounts/sign-in page.
    • Select the Start
      Can't log on using pin # [​IMG]
      button, then select
      Settings > Accounts > Sign-in options.
    • Try to reset the PIN.
    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Nov 15, 2020
    #4
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Can't log on using pin #

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