Windows 10: Can’t log onto my Acer Swift 1 using PIN

Discus and support Can’t log onto my Acer Swift 1 using PIN in Windows Hello & Lockscreen to solve the problem; Cant login.your pin is no longer available due to a change to the security settings. Pin nor finger print works. No key icon appears. ***Title... Discussion in 'Windows Hello & Lockscreen' started by Hanna2004, May 28, 2019.

  1. HANNA2004
    Hanna2004 Win User

    Can’t log onto my Acer Swift 1 using PIN


    Cant login.your pin is no longer available due to a change to the security settings. Pin nor finger print works. No key icon appears.


    ***Title Modified from "Can’t log onto my aces swift 1 I just purchased"***

    :)
     
    Hanna2004, May 28, 2019
    #1
  2. SKYANDCOSMOS
    skyandcosmos Win User

    Acer Swift 1 Fingerprint Login Issue

    Hi,

    I have just recently bought an Acer Swift 1 laptop with Windows 10 Home. On the whole it looks great and performs well for the price, and does everything I need it to.

    The only issue seems to be the fingerprint scanner is very hit and miss - it takes a long time to register a print in Windows Hello (comes up with multiple "your device is having trouble recognising you" messages),
    and when it does it only seems to work about maybe one in five times (same error message), usually meaning I have to log in with a pin (first world problems etc.)

    So far I have tried:

    1. Updating the driver 2) Uninstalling and reinstalling the driver 3) Deleting and re-recording my fingerprint 4) Recording a different finger, to no avail. I have visually inspected and cleaned the sensor.
    Does anyone have any suggestions / quick fixes for this? If I cannot resolve it it is not a huge issue (I can just log in with a pin in 2 seconds), and I can't really be bothered to send it back and wait 7
    days etc just to repair this one component.

    Interestingly I had a similar issue with a LG G6 phone last year too, so maybe its me.

    Thanks in advance.
     
    skyandcosmos, May 28, 2019
    #2
  3. KRISTIGOETTING
    KristiGoetting Win User
    NEW Acer Swift 1 - Unable to setup Fingerprint

    I recently bought a new Acer Swift 1 laptop, but I'm unable to get the fingerprint option set up. I've tried almost all suggestion from a previous thread posted by someone else, but I have not have much success. Please help!!
     
    KristiGoetting, May 28, 2019
    #3
  4. BRINK
    Brink Win User

    Can’t log onto my Acer Swift 1 using PIN

    CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more


    Source: CES 2018: Acer unveils new Swift 7, Nitro 5 Gaming laptop and more - Windows Experience Blog
     
    Brink, May 28, 2019
    #4
Thema:

Can’t log onto my Acer Swift 1 using PIN

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