Windows 10: Can’t log onto my aces swift 1 I just purchased

Cant login.your pin is no longer available due to a change to the security settings. Pin nor finger print works. No key icon appears.

:)

 

Acer Swift 1 Fingerprint Login Issue

Hi,

I have just recently bought an Acer Swift 1 laptop with Windows 10 Home. On the whole it looks great and performs well for the price, and does everything I need it to.

The only issue seems to be the fingerprint scanner is very hit and miss - it takes a long time to register a print in Windows Hello (comes up with multiple "your device is having trouble recognising you" messages),
and when it does it only seems to work about maybe one in five times (same error message), usually meaning I have to log in with a pin (first world problems etc.)

So far I have tried:

1. Updating the driver 2) Uninstalling and reinstalling the driver 3) Deleting and re-recording my fingerprint 4) Recording a different finger, to no avail. I have visually inspected and cleaned the sensor.
   

Does anyone have any suggestions / quick fixes for this? If I cannot resolve it it is not a huge issue (I can just log in with a pin in 2 seconds), and I can't really be bothered to send it back and wait 7
days etc just to repair this one component.

Interestingly I had a similar issue with a LG G6 phone last year too, so maybe its me.

Thanks in advance.

 

NEW Acer Swift 1 - Unable to setup Fingerprint

I recently bought a new Acer Swift 1 laptop, but I'm unable to get the fingerprint option set up. I've tried almost all suggestion from a previous thread posted by someone else, but I have not have much success. Please help!!

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.