Windows 10: Can't login after battery run out while restarting

So i decided to reset my pc and followed a quick tutorial:

I went to Settings/Recovery/Reset this PC - get started. I chose the remove everything option and then the remove files and clean drive option.

Everything worked well, after some time Windows started to install agaig. Here is the problem: my laptop wasn't charging so in the middle of the install it turned off, when i placed the charger in and turned on, the login screen was there with Other User. I don't know what to do to enter this account. I used a PIN to enter my previous one.

:)

 

Resolving login issues

If your device doesn't run in safe mode, the next step that we suggest is to run a repair using a boot media. Here are the steps:

• Restart your device.
• Upon start up, keep on pressing F12 to check if your device respond to BIOS.
• Once you've accessed the BIOS setup screen, follow the step-by-step guide on Yashwanth Kotakuri's
  
  post on how to repair start up using a boot media for Windows 10.

Let us know if you need further assistance with the repair.

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.


Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Can't login to new computer w/Windows 10

Hi,

Thank you for your reply.

• 
  Are you able to login to Microsoft Account on Web?
  
• 
  Have you installed any language pack?
  

I suggest you to follow the steps below and check if it helps.

Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.