Windows 10: Can't login Microsoft 10 for initial setup

Hi,


I have a new laptop for my colleague, I set it up for her follow the instruction. It asked me to reset password while set up for Windows login then I followed. The next screen is asking if I have got a Microsoft account, I entered the email and it asked for password update. However, it first says my password doesn't match with organization policy so I tried few times and at the end it says sign-in timed again please try sign in again. I cannot go back or forward, it stuck at the screen even I restart the laptop. There is no restart icon on the screen but I just press the Switch off button on the laptop.


I have tried the password is fine which can be logged into another laptop.


Can I reset the laptop without Microsoft login?


Please help!

:)

 

Wi-Fi requires browser login Windows 10 initial setup

Windows 10 initial setup requires login to Wi-Fi, but won't launch the browser to allow login. The Wi-Fi hotspots I have access to rewrite login visa browser ad the final step. I'm dead in the water. Is there a way to get the browser to load so I can complete
the Wi-Fi login at initial setup of Windows 10?

***Subject edited for clarity.***

 

Wi-Fi requires browser login Windows 10 initial setup

Hi Tom,

To better assist you, we would like to know more information regarding this issue. Kindly answer the following:

• Since it is the initial setup, have you tried skipping the step of connecting your PC to WiFi, or is there no option to do that?
• If you already skipped this step, what is the default browser that you're currently using?
• Does this only happen when trying to connect to a specific WiFi hotspot?

Your reply is most important for us to assist you accordingly.

 

Windows 10 Can't Login to Microsoft Account

Hi Gaurav,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to try the steps provided below and check if it helps.

Step 1:

I suggest you to try signing in to account.live.com on another device and verify the account is in a good state.

Step 2:

Login in to another user account and try logging in to Windows Store and check.

If the issue still persist, I suggest you to perform an automatic repair on your computer and check if it helps.

If you need an installation media, I suggest you to download and create the installation media using the follow Microsoft link, which contains the Windows 10 ISO file.

http://www.microsoft.com/software-download/windows10

Method 1: Automatic Repair.

• • Insert the installation USB and boot Windows 10 from it.
  • In the ‘Windows setup’ page select the ‘language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.
  • Click on ‘Repair your computer’ and select ‘Troubleshoot’.
  • Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.