Windows 10: Can't login to computer, can't enter safe mode via troubleshoot

Hi all,


After watching a video and my laptop hangs from it, i pushed down on my power button for my lenovo t470 to shut down the PC. After the reboot, i cant login. There is nothing on the screen.

Afterwhich i tried to boot in safe mode via troubleshoot settings but i dont have the option to choose safe mode. As seen in the pic below, when i press restart, it skips the page i see on other guides where there is the option to choose enable safe mode. Instead it jumps to restarting straight. Please help!! Any other insights as to why this happened would be appreciated.

:)

 

Cannot Enter Safe Mode / Computer boots normally

I'm running Win 10 Pro 1903.

Here are the steps I have taken to get into safe mode: Start button, settings, update and security, recovery, advanced startup, troubleshoot, advanced options, startup settings, restart. The computer boots normally, not in safe mode. Any suggestions would be most helpful. Thanks in advance for your help and interest. .

 

Password not accepted in Safe mode

Hi,

Thank you for posting your query on Microsoft Community forum.

Have you tried all the above steps suggested by Sangeeta Sarkar on September 13, 2015.

I would suggest you to provide some information to help you better.

• Are you trying to login the Microsoft account or the Local account in safe mode?
• Did you try with only safe mode or safe mode with networking?
• What is the critical error you are getting?

If you are using Windows 10. To go to safe mode you have to follow the below steps.

If you are able to go to login screen in normal mode try the below steps to go to safe mode with networking.

• 
  At the login screen click on the power symbol.
  
• 
  Hold SHIFT + Click Restart.
  
• 
  After restarting your system, select the Troubleshoot option.
  
• 
  Select advanced options under
  Troubleshoot screen.
  
• 
  Click on Startup Settings.
  
• 
  Click Restart and follow the onscreen steps to go to
  Safe Mode with networking and check if you are able to login.
  

[*]

Please get back with more information, we will be glad to help you further.

 

Notifocation of W-10 update genuine? Freezes computer, can"t verify.

Can you or anyone suggest a way to remove the virus? Haven;t been able to enter safe mode. I did trya windows repair program called system restore, which failed at two restore points.