Windows 10: Cant login to computer following turning off during reset

Discus and support Cant login to computer following turning off during reset in Windows Hello & Lockscreen to solve the problem; So recently I wanted to reset my computer and after noticing that the Installing Windows stage was stuck at 65% I took to the internet for help and it... Discussion in 'Windows Hello & Lockscreen' started by GlenCort, Nov 7, 2018.

  1. GlenCort Win User

    Cant login to computer following turning off during reset


    So recently I wanted to reset my computer and after noticing that the Installing Windows stage was stuck at 65% I took to the internet for help and it was suggested to turn off my computer. Well now that Ive done that its asking me to login and when I enter my email and password (which I know is right) it says Im wrong and so now Im locked out of my computer.

    :)
     
    GlenCort, Nov 7, 2018
    #1
  2. jeanlucky Win User

    Cant login to computer following turning off during reset

    So recently Iwanted to reset my computer and after noticing that the Installing Windiws stage was stuck at 59% I took to the internet for help and it was suggested to turn off my compter. Well now that Ive done that its asking me to login

    and when I enter my email and password (which I know is right) it says Im wrong and so now Im locked out of my computer.
     
    jeanlucky, Nov 7, 2018
    #2
  3. Arun B J Win User
    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Nov 7, 2018
    #3
  4. Cant login to computer following turning off during reset

    Turn off auto-login?

    To stop the automatic log-in, please follow the
    auto-login to windows steps listed here
    , except when you get to the point to automatically login, check the box instead. That'll turn it off.

    If you want to remove the extra account, you can also do that using the same steps (just click the "remove" button).

    And finally, if you want to go back to Windows 8.1, get the Windows 8.1 install files

    here
    .

    PS. You cannot ever delete the account with the actual name of "administrator" or you will ruin your computer.
     
    Shawn 'Cmdr' Keene [MVP], Nov 7, 2018
    #4
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Cant login to computer following turning off during reset

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