Windows 10: Can't login to microsoft account on minecraft: windows 10 edition

Discus and support Can't login to microsoft account on minecraft: windows 10 edition in Windows 10 Gaming to solve the problem; I just got minecraft for windows 10 yesterday, and i try to log in to collect the items in my starter pack. Every time i click to log in though,... Discussion in 'Windows 10 Gaming' started by Trash-Fire, Jan 8, 2020.

  1. Can't login to microsoft account on minecraft: windows 10 edition


    I just got minecraft for windows 10 yesterday, and i try to log in to collect the items in my starter pack. Every time i click to log in though, there's an error message that pops up saying "Failed to login. We tried to sign you into your microsoft account, but something went wrong." and there's a "close" button at the bottom. I just want a way to sign in so that i can get my stuff. Also, would i be able to sign in with an account that didn't buy the game? Or is it mine now and i can sign in with whatever account? Thank you for your help :

    :)
     
    Trash-Fire, Jan 8, 2020
    #1

  2. Can't login to Microsoft Account on Minecraft: Windows 10 Edition or Pocket Edition

    When I try to login to my Microsoft account on Minecraft: Windows 10 Edition/Pocket Edition, the app loads up a blank login screen and then cuts out and reverts back to the Minecraft: Windows 10 Edition/Pocket Edition start up screen, yet I have no problem
    on any other apps, please help.

    ***Post moved by the moderator to the appropriate forum category.***
     
    JJDCooper18, Jan 8, 2020
    #2
  3. LeonLaude Win User
    Minecraft Windows 10 Edition code already reedemed

    Hi,

    Are you sure you're logging into the Windows Store with the account that you redeemed the code to?

    • If you login to Mojang Account please look under "Minecraft: Windows 10 Edition Beta" and check to make sure that the code is marked as claimed. You can make sure it is by checking the date that it was redeemed on.

    • If the item is not listed, you should contact Mojang support and they will assist you on the issue.

    • If it is listed, then that means you successfully redeemed the code to a Microsoft account. When you did so, you were asked to login to a Microsoft account. This was the account that you redeemed the code to.

    • Please go over to https://account.microsoft.com/ and check under the "Recent purchaces" header and check if "Minecraft: Windows 10 Edition Beta" is listed. If it is not, you are using the wrong Microsoft account.

    • If you're not sure which account you used, you should contact Xbox support (for Step 1, use "Xbox on Windows 10"; for Step 2 under Store select "Purchase verification"; and you should be able to call/chat with Xbox support) and let them know you are unsure
      which account you redeemed the code to.

    Hope this is of any help to you!

    Kind regards,

    Leon
     
    LeonLaude, Jan 8, 2020
    #3
  4. JWdaTroll Win User

    Can't login to microsoft account on minecraft: windows 10 edition

    Can't login to Microsoft Account on Minecraft: Windows 10 Edition or Pocket Edition

     
    JWdaTroll, Jan 8, 2020
    #4
Thema:

Can't login to microsoft account on minecraft: windows 10 edition

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