Windows 10: Can't login to Microsoft Store

Discus and support Can't login to Microsoft Store in Windows 10 Ask Insider to solve the problem; Hello Reddit, Whenever I click "Log In" in the Microsoft Store it opens an "Lets get you signed in" pop-up, I click "Continue" and the pop-up closes... Discussion in 'Windows 10 Ask Insider' started by /u/HimoSheezy, Dec 28, 2019.

  1. Can't login to Microsoft Store


    Hello Reddit,

    Whenever I click "Log In" in the Microsoft Store it opens an "Lets get you signed in" pop-up, I click "Continue" and the pop-up closes by itself. Every time again. I have read multiple articles about this but nothing seems to help

    Please help ne resolve this

    submitted by /u/HimoSheezy
    [link] [comments]

    :)
     
    /u/HimoSheezy, Dec 28, 2019
    #1
  2. Nikhar_K Win User

    microsoft not login in

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you receive an error when you try to upgrade Windows and use Store.



    It would be great if you can help us with the details requested below:



    • How are you trying to upgrade Windows?
    • When do you get the error in Store?
    • When you say, “microsoft not login in” where are you trying to login?
    • Which build version of Windows is installed on the computer? To check type: winver in the search bar on the Taskbar and hit Enter.


    For Windows Update issue, I would suggest you to refer the steps mentioned in the article

    Fix Windows Update errors
    and see if that helps.



    For Microsoft Store, I would suggest you to try resetting Microsoft Store cache. Press the
    Windows Logo Key + R to open the Run dialog box, type
    wsreset.exe, and then select OK.



    The error 0x80072EE7 indicates a connection issue. I would suggest you to try changing the network connection and see if that makes a difference.



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 28, 2019
    #2
  3. can't login to Store app

    Hi,

    Thank you posting on Microsoft Community.

    I would suggest you to provide some information to help you better.

    • Are you facing this issue in Local account or the Microsoft account?
    • Did you make any changes prior to this issue?
    Note: You need a Microsoft account for the Windows Store to download and install and work properly. So you may have logged your system to Microsoft account but you need to login to Microsoft account in the Store also to get full access.

    If it not working then try with the below steps and check if helps.



    Step 1: Sign out from the current user account and login to Admin account which has a Microsoft account linked
    and check.

    Note: Install all the pending updates and check restarting the machine.

    If still the issue persists check with next method.


    Step 2: Try a Windows store resetting.

    1. Press Windows + R key.

    2. Type wsreset and hit Enter.

    Windows store will reset and start.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Dec 28, 2019
    #3
  4. Can't login to Microsoft Store

    can't login to Store app

    When I run 'wsreset' I get the message that 'I need a new app for this'
     
    PeterStrong, Dec 28, 2019
    #4
Thema:

Can't login to Microsoft Store

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