Windows 10: Can't login with microsoft account

Discus and support Can't login with microsoft account in Windows 10 Customization to solve the problem; Hello, I tried to do some cleanups both on my desktop and my laptop, but on my desktop, something went wrong. All metro apps were deleted and some... Discussion in 'Windows 10 Customization' started by FPSUsername, Jul 12, 2018.

  1. Can't login with microsoft account


    Hello,


    I tried to do some cleanups both on my desktop and my laptop, but on my desktop, something went wrong.
    All metro apps were deleted and some shortcuts of normal apps as well. After some searching on the internet, I found out how to add the packages in C:\Program Files\WindowsApps using powershell.


    Now that I fixed that issue, I can use the metro apps again. The new problem I have is that I can't login into anything related to microsoft. I can't login into office 365, I can't login into the store and I can't set pin/passwords because it is missing an app.

    For example, I tried adding a new account, I get this:

    Can't login with microsoft account bd320877-ba85-4925-a906-a2d2c316ed01?upload=true.png

    When I try to login to office, I do get the popup asking for my email, but after that, nothing happens.

    :)
     
    FPSUsername, Jul 12, 2018
    #1

  2. MICROSOFT ACCOUNT LOGIN

    Hi Arbaaz,



    Thank you for contacting Microsoft Community.

    In order to help you better, could you please confirm a couple of things:

    • Are you able to login with Microsoft account in web?
    • What happens exactly when you try to login using Microsoft account?
    I suggest you to login to Microsoft account through online login.live.com, if you are able to login to Microsoft account on web then you can reset the password and then try to login and check if the issue persists.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jul 12, 2018
    #2
  3. Microsoft Login

    Hi Gourmage,

    Thank you for posting in Microsoft Community.

    I suggest you to perform Safe Mode with Networking and then try to change the password.

    Method 1: Safe mode.

    Please follow below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Startup Settings.

      • Click on Restart.

      • Login to Microsoft Account and create a new administrator account.
    If you’re not able to login using Microsoft account then refer to below steps and check if it helps.

    Method 2:
    Activate Inbuilt Administrator Account.

    Follow the below steps:


      • Click on power button at left bottom corner, press and hold
        Shift key and click on Restart.

      • Click on Troubleshoot.

      • Click on Advanced options.

      • Click on Command Prompt and enter following command.

        net user Administrator /active:yes
    Now reboot your system and login to inbuilt admin account and try to reset password for other account. Once you reset password login to other account and to deactivate inbuilt admin account enter following command in elevated command prompt.

    net user Administrator /active:no

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Anil Madishetty, Jul 12, 2018
    #3
  4. Addie Win User

    Can't login with microsoft account

    Cannot link/add my Microsoft Account to Local Account


    Hello Ken,

    Im using Win10 Build 1607 with all latest update.

    I also run all related troubleshooters:
    • Windows Update
    • Store Apps (says i have to login in my microsoft account but thats the problem, i can't)
    • Microsoft Accounts

    No Problem found. Also the suggestions from Microsoft didnt helped.
     
    Addie, Jul 12, 2018
    #4
Thema:

Can't login with microsoft account

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