Windows 10: Can't mount external hard drive

Discus and support Can't mount external hard drive in Windows 10 Software and Apps to solve the problem; An external USB hard drive has been used for a number of years to regularly archive data on a Linux Debian system. The latest attempt to archive data... Discussion in 'Windows 10 Software and Apps' started by wireman, Jul 6, 2020.

  1. WIREMAN
    wireman Win User

    Can't mount external hard drive


    An external USB hard drive has been used for a number of years to regularly
    archive data on a Linux Debian system. The latest attempt to archive data
    gave the following error :-

    mount /media/backup
    mount : can't find UUID=0688802088800FFB

    Why does this error occur and how is it fixed ?

    Thanks.
     
    wireman, Jul 6, 2020
    #1
  2. DAB BUFF
    DAB Buff Win User

    Do you need to "Mount" an external hard drive before you "Format" the external hard drive?

    Do you need to "Mount" an external hard drive before you "Format" the external hard drive?
     
    DAB Buff, Jul 6, 2020
    #2
  3. REMON ONT
    Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Jul 6, 2020
    #3
  4. TWYNOG
    twynog Win User

    Can't mount external hard drive

    External hard drive not recognised

    Thanks for this. I've done what you suggested and been through all the steps mentioned in the article. The hard drive works fine on a Mac computer, and I've managed to copy the information on it. It must be a Surface issue so I'll try to get a chat line tomorrow.
     
    twynog, Jul 6, 2020
    #4
Thema:

Can't mount external hard drive

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