Windows 10: Can't move or install all games to my D: drive. Current game is Gears 5

My game can not be moved to the D: drive from the C: drive. It gives me the error "0x80073d13".

Tried: Uninstall and reinstall. Change where new content should be installed D: drive. Restarted PC, reset windows store. Reset whole windows 2 times. Formated the D: disc.

The problem is currently with a game in particular: "Gear 5". Another game "The long dark" worked to move between the discs. The D: drive is set as the default install directory so the fact that Gears 5 was installed on C: drive before a question if I want to install it there shows something is not right.

:)

 

installing a game

Hi,

Thank you for posting your query in Microsoft Community.
We regret the inconvenience caused to you.


Please try the steps given below and check if the issue persists:

Step 1:

I suggest you to right click on the game and try to run as administrator and check.

Step 2: if that doesn't help I suggest you to install game in compatibility mode and check:

Follow the steps below on how to install game in compatibility mode:

1. Download the game from the manufacturer’s website and save it on your local disk.

2. Right click on the setup file of the game and select “Properties”.

3. Select “Compatibility” Tab.

4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.

5. Let the game install and then check the functionality.

Hope this helps.

Thank you.

 

Installing to a second Drive. D: or external (Non Boot up Drives)

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are looking for an option to move the game location from the C drive to the Drive D, which is an external drive.



In this scenario, we would suggest you to perform these steps and check if that resolves your issue on both laptop and Desktop.

1. As usual install the game on the PC’s in
   C Drive.
   
2. Insert the external
   D drive to the PC.
   
3. Press Windows + I key from the keyboard to launch
   Settings.
   
4. Select Apps and click on
   Apps & features from the left pane.
   
5. Search for the installed game from the list on the right pane.
   
6. Single click on the game and select
   Move.
   
7. Select the D drive under
   Choose a drive where you want to move the game.
   
8. Restart the PC with the external drive connected and then launch the game.

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Game Pass for PC reckons my D: drive is not NTFS

Hey all,

Had installed and uninstalled Gears 5 with no issues. After updating the app yesterday, if I try and install the game, the app reads my D: drive as NTFS, when it isn't. Had MS guys have a look through remote access, they couldn't find anything, but got
me to do a refresh install, to no avail. This is occurring on a few Game Pass app games now too...