Windows 10: Can’t open browser, cortana or start menu

Discus and support Can’t open browser, cortana or start menu in Windows 10 BSOD Crashes and Debugging to solve the problem; I factory reset my MSI GL62M 7RDX laptop to sell it but I can’t open Internet Explorer, Cortana or the start menu. When I click Cortana or the start... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by kktsune, Jul 1, 2019.

  1. kktsune Win User

    Can’t open browser, cortana or start menu


    I factory reset my MSI GL62M 7RDX laptop to sell it but I can’t open Internet Explorer, Cortana or the start menu. When I click Cortana or the start menu, the blue circle appears next to my cursor for about 2 or 3 seconds but nothing happens. When I try to open the browser, the window flashes for about a second and then just crashes. It’s actually funny because the first gaming laptop I bought had the EXACT same problem and it forced me to exchange my laptop for a different one of the same model (at the expense of $70CAD) which is the one that is in my possession NOW. Seeing it happen again makes me extremely satisfied, as you can tell. Please don’t give me an answer you already know won’t work. I’ve run scans through CMD and nothing is wrong with my laptop. Need a solution ASAP

    :)
     
    kktsune, Jul 1, 2019
    #1

  2. Windows 10 Start Menu won't open.

    Hi Dougie,

    Corrupted system files could be one of the reason why Start Menu is not opening.

    As an initial troubleshooting, we suggest following the steps listed in this article:
    Troubleshoot problems with the Start menu or Cortana
    see if it helps resolve the issue.

    Update us with the outcome so we can provide further assistance.
     
    Ronalene Mat, Jul 1, 2019
    #2
  3. Start menu and Cortana not working

    Hi Philip,

    I suggest you to try the troubleshooting steps suggested in the help article below and check if it helps.

    Troubleshoot problems opening the Start menu or Cortana

    Let us know the result, we will be glad to help if you need further assistance.
     
    Wungraileng Vashi, Jul 1, 2019
    #3
  4. Can’t open browser, cortana or start menu

    START MENU,CORTANA,EDGE BROWSER AND IN-BUILT APPS NOT WORKING

    Hi Aditya,

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to follow below steps and check.

    Step 1: I suggest you to install all the latest pending Windows updates as below and check if it helps.

    • Go to “settings” and click on “update and security”.
    • Under tab “Windows update”, click on the icon “check for updates”.
    • Then once you find the pending updates install it and check.

    Step 2: I suggest you to run the app troubleshooter from the below article and check if it helps.

    Run the troubleshooter for Windows apps:

    http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

    Method 2: You may follow the steps from the below article and check if it helps.

    Troubleshoot problems opening the Start menu or Cortana

    http://windows.microsoft.com/en-in/windows-10/get-help-windows-start-menu

    Please get back to us with an update on this issue, we will be happy to help.

    Thank you
     
    Karthicka_R, Jul 1, 2019
    #4
Thema:

Can’t open browser, cortana or start menu

Loading...
  1. Can’t open browser, cortana or start menu - Similar Threads - Can’t open browser

  2. Cortana will not open a browser.

    in Cortana
    Cortana will not open a browser.: I have three Windows 10 computers. All have Firefox as the default browser. First, I understand that Cortana will always use Edge as its default browser. I am ok with that. When I type a question into Cortana on one of my machines (an MS Surface Pro 4), Cortana shows...
  3. Start Menu and Cortana Not Working

    in Windows 10 Customization
    Start Menu and Cortana Not Working: So for the past couple of months I've been dealing with this issue. I managed to fix a couple of other issues with my computer, mainly wifi driver issues but I still can't open up my start menu or cortana. Another Issue I have are daily blue screens from driver failure fslx....
  4. Start Menu Items Open in Wrong Browser

    in Windows 10 Customization
    Start Menu Items Open in Wrong Browser: Chrome is set as my default browser in Windows 10. When I click on an internet shortcut on the start menu, the site opens in Edge. How do I change it to open in Chrome?...
  5. start menu is not working and cortana

    in Windows 10 Support
    start menu is not working and cortana: suddenly my start menu and cortana is not working please help fast 33252
  6. Cortana and Start Menu aren't working

    in Windows 10 Support
    Cortana and Start Menu aren't working: I upgraded to Win 10 a week ago and after a long updating session was well pleased with the OS - everything seemed to work normally and much faster than before. However, a day after the last updates were installed (KB3081449 and KB3081448) my normal screen appeared with a...
  7. Start Menu not opening

    in Windows 10 Support
    Start Menu not opening: Trying to resolve this issue for a couple of days where the start menu doesn't open when its clicked on. I have seen other posts with this issue where its an issue with personalization settings under ms-settings. I am unable to open Ms-settings because I receive the error...
  8. Cortana and Start Menu Not Working

    in Windows 10 Support
    Cortana and Start Menu Not Working: After the most recent Windows Update, the Start Menu and Cortana stopped working. You can't type in the search bar and can't click on anything in the Start Menu. This is Windows 10 on a Dell XPS that was originally Windows 7. I tried a bunch of things and when I did a sfc...
  9. No Start Menu? No Cortana?

    in Windows 10 Support
    No Start Menu? No Cortana?: Everything was working ABSOLUTELY AWESOMELY with build 10041. As of 7:00 p.m. central time 3/22/2014. Now, I log into my computer this morning and nothing Start is just not working. I can't get into settings (any way that I know) to revert back. Can someone please assist in...
  10. Start Menu and Cortana Not Opening - Windows 10

    in Windows 10 Support
    Start Menu and Cortana Not Opening - Windows 10: My start menu will not work in Windows 10. Cortana/Search also doesn't work. When I click it, it does nothing. If I right click on my search bar, I see a bunch of options like "Disk Management" and "Control Panel." These are clickable, except for "Search," which does...