Windows 10: Can't open emailed attached files

This problem occurred a week ago. Have been running same software for years without a problem. I am not able to open any file attached to an email. Email client is Windows Live Mail. Using latest version of Windows 10. I believe opening files is a Windows function. I can open an attached file through my online webmail account using either Chrome or FireFox. Have found several suggestions for fixing this problem but none of them worked. Can anyone out there address this issue?

:)

 

email attachments

Hello Allan,

To attach a document file on an email, you can follow the step given below:

For Windows 10 Mobile:

• Launch to File Explorer app.
• Press and hold the file that you need to attach on the email, and select
  Share button.
• Select Outlook Mail on the suggested applications.

For Windows Phone 8.1:

• Download and install
  Files app.
• Launch Files app.
• Tap and hold the document that you need to attach on the email, and select
  Share button.
• Select the Mail app on the suggested applications.

Feel free to post back if you have other queries.

 

will not open attachment in an email

Hi Dave,

There are some factors that we need to consider regarding your concern about opening email attachments. To properly diagnose this issue, we would like to know more about the issue by asking the following questions below:

• How do you access your Email?
• If you are using a browser, have you tried using a different browser?
• Have you also tried to clear the cache and cookies of your browsers?
• What is the last action taken before this issue happens?

If you are using an Outlook application to open emails, we suggest that you follow the steps provided in this

article. You can follow the steps provided in the issue #1.

Let us know the result if you need further assistance.

 

Cannot open email attached file

About a week ago, I was unable to open an emailed attached file. Doesn't matter the format; e.g. pdf, mp4, xls, etc. doesn't matter. I can save the file and then opened the saved file without problem. I have researched this problem and tried every suggestion I could find including disabling virus and firewall protections. I thought I'd give it a shot since thi8s site has so many geniuses on it. I'm running Windows 10 32-bit, and Windows Live Mail. I have several email addresses and the problem is the same with all of them. I read that the problem is in Windows, not the email client. What say you?