Can't open files stored in e-mail since updating to W10

Discus and support Can't open files stored in e-mail since updating to W10 in Windows 10 Support to solve the problem; Before I had W10, I would store important e-mails in e-mail files. When I upgraded to W10, I still have the titles of the files, but when I click on... Discussion in 'Windows 10 Support' started by ChrisC, Aug 7, 2018.

  1. ChrisC Win User

    Can't open files stored in e-mail since updating to W10


    Before I had W10, I would store important e-mails in e-mail files. When I upgraded to W10, I still have the titles of the files, but when I click on them, they won't open. I've a lot of important info in those files I can't access, i.e. KEYS to programs. How can I open those e-mail files so I can copy and save them elsewhere?

    :)
     
    ChrisC, Aug 7, 2018
    #1
  2. Brink Win User

    Mail app will not open on 10041.


    Hello Adam,

    This is the suggested solution below if you haven't already tried it. *Smile

    In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

    • Open powershell as administrator
    • Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
    • Re-install Mail, People and Calendar from the Store (green tile)
     
    Brink, Aug 7, 2018
    #2
  3. Rishad K T Win User
    Unable to open the e-mails in Mail app.

    Hi Ali,

    As an initial step, I suggest you to check for any pending updates in Windows. Follow the below steps;

    • Press Windows key+ I to open the
      Settings.

    • Click on Update & security, then click on
      Windows Update.

    • Select Check for updates. If Windows Update says that your PC is up to date, you have all the updates that are currently available.

    if the issue still persist, please refer to the below article and check the troubleshooting steps provided under
    You see a different error code or your problem isn't listed here.

    Resolve sync issues in Mail and Calendar apps in Windows 10hope
    you can open the e-mails.

    Let us know if you need further assistance, we will be glad to help you.
     
    Rishad K T, Aug 7, 2018
    #3
  4. Edwin Win User

    Can't open files stored in e-mail since updating to W10

    Mail app will not open on 10041.


    Hey Shawn,
    I did that to no avail, then I ran WSReset.exe; now I'm good on all 3, Mail, Calendar and People! *Confused
    Go figure!

    Store Cache - Clear in Windows 8
     
    Edwin, Aug 7, 2018
    #4
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Can't open files stored in e-mail since updating to W10

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