Windows 10: Can't open new folder on desktop

Unable to open a new folder in desk top. Also can't open a folder in the ribbon, not highlighted

:)

 

Can't open folders on desktop

Hello David,

System file corruption is one of the possible causes of this issue. For us to isolate and assist you better, kindly answer the following questions:

• What exactly happens when you try to open folder?
• Are you getting any error messages?

Meanwhile, we suggest checking this article and follow the
steps to automatically diagnose and repair problems with files and folders in Windows.

We're looking forward to your response.

 

Whenever I open a folder, it opens in new window (Windows 10)

Hi Pratyaksh,

To assist you further, let me ask.

• 
  What changes have you make in the folder options?
  
• 
  Is the error specific to a folder?
  

I would suggest you to follow the steps and check if it help.

• 
  Open file explorer, click on view and select options.
  
• 
  Double-click on options, in the general tab click on Open each folder in the same Window.
  
• 
  Click apply and ok.
  

I hope the information is helpful and if you need any other assistance on Windows, we’ll be glad to assists you.

Thank you.

 

creating new folder problem in windows 10 creator

Hi Gudiya,

The problem you've encountered in creating a folder could be caused by software or program conflict as the issue appeared a few days after installing the Windows 10 Creators update. For us to know if this only occurs when creating a new folder from the desktop,
we suggest that you try creating a new folder using a keyboard shortcut or from File Explorer. Please refer to the steps below:

Creating a new folder using a keyboard shortcut.

• Click on the desktop.
• Press CTRL + SHIFT + N.
• A new folder should be created.

Creating a new folder from File Explorer.

• Open File Explorer.
• Hover your mouse on the location where you want to create a new folder.
• Right-click it, go to New > Folder.

In case the problem persists, then we suggest that you go ahead and perform a clean boot. Doing so will start your computer using minimal drivers to help us determine what conflict is causing the problem. Check out
How to perform a clean boot in Windows for the detailed steps.

Let us know the result so we can further assist you.

Regards.