Windows 10: Can't open Photos, Paint 3D and JPG files

I have a friend who installed the latest Windows 10 update last week, but after installation she was missing all her data. I discovered that her profile had become corrupt with the user profile set to a backup status, and each time she logged in she was using a temporary user profile. I deleted her the corrupt profile and created a new one. I copied all her files into the new user profile. Everything is working except for photos.


Any time she tries to open a JPG file, Windows says file system error -2147219196. What is also weird is that Paint 3D, which I have reset, uninstalled and installed multiple times, loads for a second but then disappears. I don't know what that error number means. Any ideas on how to resolve this so she can open photos again?


Side note: her Word, Excel, PowerPoint, PDF and all other file types work fine.

:)

 

Paint 3D cannot open STL files

Please update Paint 3D to be able to open STL files. View 3D *can* open them just fine.

When I open them in View 3D, and click the "Paint 3D" button, it gives this error message:

"We couldn't open Paint 3D. Wait a bit, then try again."

I did, and it keeps failing. So then, I manually go to Paint 3D, and open the file from there. In order to do that, I have to enter "*.*" as the filename, otherwise it won't pop up. The file types dropdown doesn't list STL files. But that's for good reason,
apparently, because Paint 3D says:

"Paint 3D can't read this file. It may be invalid, or in a format that we don't currently support."

So, recap:

1) The file is completely valid, because View 3D can open it just fine

2) Why can Paint 3D not open a file, while View 3D can?

3) Please add this functionality to paint 3D. It's an industry standard file type for 3D models.

This is on Windows 10.0.15063.

 

Lowering triangle amount on Paint 3D

Hi,

The option to increase or decrease the number of triangles/polygons in
Paint 3D is a great idea. We suggest the you share your idea/feedback so that it will be considered in future updates of the app. Here are the steps to send a feedback:

• Open the Paint 3D app.
• Click on Menu.
• On the lower left portion, select Help and Feedback.
• Press the Give feedback button under Give feedback.

Regards.

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.