Windows 10: Can't open pictures

Discus and support Can't open pictures in Windows 10 Installation and Upgrade to solve the problem; I have a HP Pavilion and I have noticed in the last couple of days, that I have not been able to open any of my pictures using the Photo app, that is... Discussion in 'Windows 10 Installation and Upgrade' started by JillL., Oct 25, 2020.

  1. JillL. Win User

    Can't open pictures


    I have a HP Pavilion and I have noticed in the last couple of days, that I have not been able to open any of my pictures using the Photo app, that is on my computer. I was able to open them over a week ago, but I think the update has caused it not to work. I have tried to go back to a previous version and resetting my computer, but neither one of them worked. I can't even open pictures from my phone. Can anyone help me?

    :)
     
    JillL., Oct 25, 2020
    #1
  2. enso Win User

    Quick Access not searching Pictures folder

    Summary, that last suggestion didn't work.

    • I moved the pictures to another folder temporarily.


    • Since there were no troubleshooting steps for this scenario, just for the heck of it, I ran through the restore steps. Copied some pictures into the Pictures folder, ran a Quick Access search and initial problem remains: Searching all of QA doesn't find any files in Pictures folder, running search on just the Pictures folder does. I want to run a global search and find matching files in any/all of the Documents, Music, Videos, and Pictures folders.
    That article dates from 2015 and I'm guessing is out of date. I hope it didn't create potential future problems in my registry.

    Bottom line: I'm still looking for a fix.
     
  3. Nikhar_K Win User
    Can't open pictures

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are getting error when trying to open Pictures on your computer. I'll certainly assist you with the issue.



    However, please let us know:



    • May I know the default application that is set to open pictures?
    • Which build version of Windows 10 is installed on the computer?


    It could be possible that the application set to open pictures is not working properly. If Photos app is set as the default application to open pictures, I would suggest you to refer the troubleshooting steps mentioned in the article

    Fix problems with apps from Microsoft Store
    .



    Let us know how it goes.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Oct 25, 2020
    #3
  4. Can't open pictures

    Pictures in Pictures folder will not open

    Aloha,

    Thanks for the suggestions but I have already done everything listed. Nothing is giving me back access to my pictures. I can enter the files but the pictures will not open.

    Mahalo,

    Rhonda
     
    RhondaKlimt, Oct 25, 2020
    #4
Thema:

Can't open pictures

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