Windows 10: can't open realtek audio console and pc won't recognize headset

when I plug in my headset, nothing haooenes, no audio, no mic and the Realtek audio console won't open even when I click it manually from the start menu, what to do?

submitted by /u/gnomer_the_gnome
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:)

 

Realtek Audio Console messing with headphone connection

Hi all,

I bought my Acer Aspire 5 laptop in September for school, and it came pre-loaded with the Realtek audio console.

Normally when I plug in my earbuds, a popup tells me to confirm what device was plugged in (Headphones, mic in, line in). Once you confirm the device it will relay the audio through the headset if the default audio device is set to the RealTek driver. However,
recently, when I confirm that my headset is connected, it does not relay audio through my earbuds/headset. The only way to get audio through my headset is to restart my pc with my headset plugged into the audio jack. It's very annoying and updating the driver
and the console client has not fixed this issue. Anyone have some fixes or suggestions?

Thanks in advance!

 

Headset mike not recognized - can't open Audio Manager

You could try going into settings and running the 'Troubleshooter'. Although this might not work as I think it may be a software/driver issue.




Ah okay. I have had a look at the manufacture Nubwo, and there doesn't seem to be any official drivers or software listed.

Thus I would suggest we try and uninstall everything related to the headset, and then let everything install automatically, as it had done on the other desktop (assuming everything was automatically configured, and it just worked).

1.) See if you can first remove the Realtek Audio Manager 1.0.0.222 software by uninstalling it.

• Settings > Apps > Click on the app and select 'Uninstall.'

2.) After that right click on Start menu (*Start) and select 'Device Manager'

• Under the 'View' tab, select 'Show hidden devices'
• Then click on the arrow before 'Sound, video and game controllers' as well as 'Audio inputs and outputs' (this should drop down to reveal a list of audio drivers and headsets)
• I can help you with which driver (in relation to your headset) to uninstall, if you post back with a screenshot.

Optional.) Or if you are comfortable with knowing which driver to uninstall, then do so

• Right click on the driver name > Uninstall (Check 'delete software for this device'). Perform a restart and plug the headset back in.

 

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