Windows 10: can't open the Virus and Threat Menu

Discus and support can't open the Virus and Threat Menu in Windows 10 Software and Apps to solve the problem; just like the image i try everything they tell on Youtube and website... Discussion in 'Windows 10 Software and Apps' started by Tanaphol Suthantarat, Jun 9, 2023.

  1. can't open the Virus and Threat Menu


    just like the image i try everything they tell on Youtube and website

    :)
     
    Tanaphol Suthantarat, Jun 9, 2023
    #1
  2. DaveM121 Win User

    Virus threat protection

    Hi Valentin

    As an alternative approach, you can allow that utility through the Controlled Folder Access section of WIndows 10 security . . .

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add Dell Data Vault to the list of safe or allowed apps to prevent it from being blocked

    Please do not leave Controlled Folder Access turned off permanently
     
    DaveM121, Jun 9, 2023
    #2
  3. JCH54 Win User
    virus and threat protection

    Virus and threat protection has stopped and will not restart, Windows 10 ver 1709, antimalware client ver 4.12.16299.15 . SuperAntiSpyware installed.

    I have tried most of the suggestions from the support pages, all have been ineffective. Any suggestions

    Moved from: Virus and Malware / Windows Defender / Updating Virus and Spyware Definitions / Windows 10
     
    JCH54, Jun 9, 2023
    #3
  4. DaveM121 Win User

    can't open the Virus and Threat Menu

    Virus and Threat Protection Warnings

    Hi Penelope_AV

    ETD_GetSMART.exe is HP Software and it is safe, that software is designed to check your hard drive for imminent failure and warn you

    You can add that to the list of safe files in Controlled Folder Access to get rid of this warning

    Open Windows Defender Security Center

    Go to Virus & threat protection - Virus & threat protection settings

    Scroll down to Controlled folder access

    From there, you can add an app to the list of safe or allowed apps to prevent them from being blocked

    ETD_GetSMART.exe is located in the following folder:

    C:\Program Files\Hewlett-Packard\HP Support Framework\Resources\HPActiveHealth\Executable Agent Data\_Shared\DiskCheck\
     
    DaveM121, Jun 9, 2023
    #4
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can't open the Virus and Threat Menu

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