Windows 10: Can’t pair Bluetooth keyboard, Check the PIN and try connecting again

Discus and support Can’t pair Bluetooth keyboard, Check the PIN and try connecting again in Windows 10 News to solve the problem; [ATTACH] [ATTACH]You can run into a problem while connecting or pairing your Bluetooth keyboard with your Windows 10 computer. Often, this happens when... Discussion in 'Windows 10 News' started by WinClub, Aug 24, 2019.

  1. WinClub New Member

    Can’t pair Bluetooth keyboard, Check the PIN and try connecting again

    WinClub, Aug 24, 2019
    #1

  2. Can't pair Bluetooth keyboard - "Check the PIN and try connecting again."

    I've been using a Bluetooth keyboard with my Windows 10 laptop for months. Suddenly it wouldn't connect, and I made the mistake of removing it from my Bluetooth devices before discovering its batteries were dead. Now, with new batteries, it won't pair.

    The problem is that when I go to Windows Settings and select Add Bluetooth or other device and put the keyboard into pairing mode, it shows up in the
    Add a device dialog, but when I click it, it says "Connecting..." for a long time and then says "Check the PIN and try connecting again."

    That's not the way it's supposed to work! That Add a device dialog is supposed to give me a PIN and then I'm supposed to type it on the keyboard. So I have no way to proceed and complete the pairing.

    Troubleshooting steps I have done so far.

    • I've tried the process repeatedly.
    • I moved the keyboard very near to, and then many feet away from, the laptop.
    • I moved the laptop and the Bluetooth keyboard to other locations in house, further away from other wireless devices.
    • I turned off all other Bluetooth devices in house.
    • In Device Manager I deleted everything under the Bluetooth category, selecting to delete the driver files also, and rebooting. (After reboot, everything comes back by itself.)
    • The laptop vendor support app, and Windows updates, say the laptop is up to date.
    • I swapped Bluetooth keyboards between two PCs. This keyboard paired to that PC without issue. The PIN appeared, I typed it on the keyboard, and done. That keyboard from the other PC would not pair on this laptop, displaying the same issue as the other keyboard
      did.
    • I have seen the solutions offered by ThomasFulton and Hanuki4 in
      this thread
      on this forum, but I don't get the same dialogs that these answers refer to, so am unable to use the info.
     
    Radiophile, Aug 24, 2019
    #2
  3. Can't pair Bluetooth keyboard - "Check the PIN and try connecting again."

    Thanks Andre.

    I did try Devices and Printers in Control Panel. I can't remember exactly what happened, except that it didn't work, so I tried it again just now. I put my keyboard in pairing mode, clicked
    Add a device, and see my keyboard in the list. I clicked Next, it says
    Connecting
    , but after a while it said That didn't work Try again, and make sure your keyboard is still discoverable. (My keyboard was discoverable throughout this process; I was watching its blinking light.)

    I have never been prompted for a PIN, any of the many times I've tried to pair using various methods. And that's one of my points. I have three bluetooth keyboards in use on three PCs. In the past I have never been prompted for a PIN with a Bluetooth keyboard.
    The pairing process gives me a PIN, and I then type it on the keyboard, and then it pairs.
     
    Radiophile, Aug 24, 2019
    #3
  4. 95Viper Win User

    Can’t pair Bluetooth keyboard, Check the PIN and try connecting again

    Onn keyboard bluetooth doesn't lit the pairing light anymore how to reset??

    ONN ONA14TA059 (01).pdf @ Manual Hub
    BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd


    Can’t pair Bluetooth keyboard, Check the PIN and try connecting again 2248694-0-png.png


    Cleaned up images --> *89401-c3b2c0611a0d4b0ab58658a310654d8f.jpg* *89402-061c03a36cff2dcf348e9fe177bbc1d5.jpg*

    Quoted directions, as is, from link above:
    Google --> BTKB14TA059 Bluetooth Keyboard User Manual ONA14TA059_User Manul_Qi_Rev4_3-25-2014_1 Hung Tat Electronic Co Ltd

    Hope it helps...
     
    95Viper, Aug 24, 2019
    #4
Thema:

Can’t pair Bluetooth keyboard, Check the PIN and try connecting again

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