Windows 10: Can't "pinch zoom-in and zoom-out" on Surface Pro 4 fully updated

Discus and support Can't "pinch zoom-in and zoom-out" on Surface Pro 4 fully updated in Windows 10 BSOD Crashes and Debugging to solve the problem; Already went to settings and enabled/disabled/re-enabled the pinch zoom function. Also reset the touchpad to default. Help!... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by averyweber, Jun 23, 2019.

  1. AVERYWEBER
    averyweber Win User

    Can't "pinch zoom-in and zoom-out" on Surface Pro 4 fully updated


    Already went to settings and enabled/disabled/re-enabled the pinch zoom function. Also reset the touchpad to default. Help!

    :)
     
    averyweber, Jun 23, 2019
    #1
  2. STEVENRIZ
    stevenriz Win User

    Pinch and Zoom on Surface Pro 4 Not Working


    Hi our boss here has a Surface Pro 4 and mentioned his Pinch and Zoom on the touch screen isn't working any longer. He used to be able to open an Outlook message and he could pinch and zoom successfully using the touch screen. I know sometimes you actually do pinch and zoom on the touch pad. Is this even possible? The setting on the touch pad control panel is enabled and we are able to pinch and zoom on the pad but only in a browser, not within Outlook.

    Does anyone know what to look at or check? thank you!
     
    stevenriz, Jun 23, 2019
    #2
  3. HBALLAM
    hballam Win User
    Pinch screen zoom

    Thanks for your reply but there is no pinch zoom option for my windows 10 surface pro 5th edition, or at least going through your steps I can't find it. Any other suggestions would be great.

    Helen
     
    hballam, Jun 23, 2019
    #3
  4. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    Can't "pinch zoom-in and zoom-out" on Surface Pro 4 fully updated

    Disable Pinch Zoom

    Hello Julie,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    1. Press Windows key + R, then type in winver.
    2. Click OK.
    • It would be best if you can send me a screenshot of your touchpad settings. You can use the
      Snipping Tool to capture screenshots.

    Meanwhile, try to perform the steps below and check if you can disable the pinch to zoom feature:

    1. Click on Start, search for Control Panel and click on it.

    2. Search for Mouse and click on it.

    3. In the Mouse Properties window, look for
    Device Settings     tab. Click on Settings.

    4. On the left side of the window should be an option that says Pinch Zoom, click that and then uncheck the box forEnable Pinch Zoom and click
    OK to save changes.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jun 23, 2019
    #4
Thema:

Can't "pinch zoom-in and zoom-out" on Surface Pro 4 fully updated

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