Windows 10: Cant play MP4

CTV footage from a garage has been recorded for me and loaded onto a USB. However I can seem to open the MP4, I understand it might be lack of codec, but how do I know what one I will need and find a safe source to download it from.


Many thanks

:)

 

Play MP4 in Media PLayer


I am using mp4 files myself. Rather heavily. The files I have use the native h264 codecs for video and also something pretty standard for audio and they work. MP4 is a container format and I vaguely remember I once had a file, that did not play.

I am not a real expert here, but you can try this:

Download the static Windows version of ffmpeg and check your mp4 file with ffprobe.exe. It will output a bunch of information about that file, including the codecs used inside it. Knowing these codecs is a first step on the way to a solution.

 

Windows media player will not play mp4!

Who spends $5,000 on a computer to play .mp4s?

In any case, I have lots of .mp4s and they play well on Windows Media Player. If you've got an .mp4 that won't play, here are two suggestions:

1- download another copy of the file; and

2- ask the content provider for help.

 

Groove not playing/opening mp4 files

Hi Naomi,

To better assist you with your issue in Groove, we'd like to know if you were able to play mp4 files using the said player before.

Meanwhile, we suggest that you perform the steps on this
article about troubleshooting Groove.

We look forward to your response.

Thank you.