Windows 10: Cant print documents. Printer Driver is unavailable in Windows 10

Printers Drivers can be notorious. I remember having a lot of trouble with them in my college days, and even now when I have multiple […]

This article Cant print documents. Printer Driver is unavailable in Windows 10 first appeared on TheWindowsClub.com.

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Windows 10 Home Won't Print to Remote Printer


I have three computers.
Machine 1: Windows 10 pro, has the USB Brother HL-5040 printer
Machine 2: Windows 10 pro, prints OK to the remote printer.
Machine 3: Windows 10 home, Used to print, but not anymore (THIS IS THE PROBLEM).
I’ve tried everything that I can think of, and would appreciate any suggestions.
I did these steps on Machine 3 that did not work.

1. Remove the printer device.
2. Add a Printer
3. The printer that I want isn’t listed
4. Select a shared printer by name
5. Browse
6. Select the displayed Machine 1.
7. Select the displayed Printer.
8. Next
9. Failure “Connect to Printer”.
10. Add a printer using a TCP/IP address or Hostname
11. Next
12. Set Hostname to Machine 2, and set port name.
13. Detecting TCP/IP Port
14. Additional Port information required.
15. Device Type – Standard, Brother Port Server
16. Next
17. Detecting the Driver Model
18. Install The Print Driver
19. Select Brother and Brother HL-5040
20. Next
21. Replace the Current Driver
22. Printer Name (setting it to HL-5040)
23. Next
24. Do not share this printer
25. Next
26. You’ve successfully added “HL-5040”
27. Finish

Printing on Machine 3 puts the document in the print queue, which reports error printing.
Printing from Machine 2 to the printer on Machine 1 works perfectly.
All three machines are in the same HomeGroup. Machine 3 can access the shared files from Machine 1.

 

Unable to print Excel documents on Windows 10.

Hello Gifford,



Thank you for posting on Microsoft Community. We regret the inconvenience caused and will assist you in resolving the issue.



From the above description, I understand you are unable to print Excel documents on the computer running Windows 10.



Before assisting further, I would like to ask you few questions:

• Did you check if you are able to print other system documents or webpages using the printer?
• Did you check if the printer is visible under Devices and Printers?

You will be able to print documents and web pages from the Printer if the device is online or showing working status under
Devices and Printers.



If haven’t tried, I suggest you to check if you are able to print documents other than Excel documents or webpages using the printer.



Also check if the printer is listed under Devices and Printers
by following the steps below:

• Press Windows logo key on the keyboard, type Devices and Drivers and select the top most search result.
• Under Printers, check if the printer you are trying to print from is listed.
• If yes, print a test Excel document and check if the device works.

Write to us with the status of the issue on the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Unable to print documents online from Canon MP510 printer on Windows 10

Hi Rosmery,

Thank you for posting in Microsoft Community and being a part of Windows 10.

I understand the inconvenience you are facing in accessing the printer on your device. We will help you with this issue.

Do let us know the following to assist you better with this issue:

• Are you trying to print the documents from any website?
• Which browser are you using to access the websites?
• Have you tried to print the website from different browser and check if you are able to print them?
• Have you tried to print any other documents and check if the issue persists?

I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run printer troubleshooter.

Fix printer problems

Step 2: I suggest you to download the latest printer drivers from the manufacturer's website, try to install them and check if it helps.

Printer Canon MP510 driver

Refer to the article by Andre Da Costa about:
How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with an updated status of this issue for further assistance.