Windows 10: Can't print NEW docs using office 365 business premium with windows 10

Discus and support Can't print NEW docs using office 365 business premium with windows 10 in Microsoft Office and 365 to solve the problem; Crazy thing, all of a sudden after using Office 365 for 4 months I can't print a new document on Word. I tried copying/paste to Excel, no good. Tried... Discussion in 'Microsoft Office and 365' started by Shelby14, Mar 25, 2017.

  1. Shelby14 Win User

    Can't print NEW docs using office 365 business premium with windows 10


    Crazy thing, all of a sudden after using Office 365 for 4 months I can't print a new document on Word. I tried copying/paste to Excel, no good. Tried copying the text to a new email using Office 2016 edition, no good.. However, I can print an old document on Word or an older email from Outlook with no issues.
    I ended up using the note pad to print the new document I was working on.

    The HP tech support guy took over my computer and determined it wasn't the printer. .Any suggestions ????


    Thank you,.
    Brian

    :)
     
    Shelby14, Mar 25, 2017
    #1

  2. Timing of installation of Windows 10

    Qualified nonprofits can receive Office 365 Nonprofit E1 or Office 365 Nonprofit Business Essentials as a donation or they can upgrade to the advanced features in Office 365 Nonprofit E3 or Office 365 Nonprofit Business Premium at a significant discount.

    More here:
    Compare Office 365 Nonprofit Plans | Office 365
     
    Greg Carmack - Windows MVP, Mar 25, 2017
    #2
  3. Activating Windows10 on another computer

    What is the difference between a Windows Account and an Office 365 Account? Is it not possible to activate Windows on a second computer with an Office 365 Business Premium Account? Seem to have a free trial Windows 10 version on second computer. Can I
    install and use Office 365 in the trial version of Windows on the second computer without issue, or do I need to purchase another Windows licence? Don't really want to have to go to that expense.
     
    365 Business Premium User, Mar 25, 2017
    #3
  4. Berton Win User

    Can't print NEW docs using office 365 business premium with windows 10

    I've seen where not having a physical printer chosen as Default in Control Panel, Devices and Printers would cause it.

    Notepad is fine as a plain text editor but if needing more there should be the Wordpad word processor in Start, the W section for Windows Accessories.
     
    Berton, Mar 25, 2017
    #4
  5. Shelby14 Win User
    Unfortunately for me this is not the issue. Figures I was working on a presentation and was ready to print my work when the system decided not today.... No issues with printing older material, etc. Has to be a Microsoft, possible configuration issue.

    Still researching the web, see some folks tried changing security settings and got it to work but that was using a different operating system....
     
    Shelby14, Mar 25, 2017
    #5
  6. Shelby14 Win User
    Update: my issue had to do with Windows 10. The tech from HP assigned another printers drivers from a different but similar model and presto life was good again! They said my issue primarily was created by the fact I use wifi for this office jet printer which sometimes does not become stable when using Word.
     
    Shelby14, Apr 5, 2018
    #6
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Can't print NEW docs using office 365 business premium with windows 10

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