Windows 10: Can't re-activate windows 10 pro after hardware upgrade

Hi,


Hoping I can get a bit of help. I replaced my motherboard and cpu and even though I had a digital licence linked to my Microsoft account, I now can't re-activate windows. I get the error: 'Something prevented us from communicating with our activation servers. Wait a few minutes and then try again. Error code: 0x87E10BCF.'


When I click 'troubleshoot' and select 'I changed hardware...' it does show up my computer but when I select it and click to activate it just says it's unable to activate on this device!


Any help greatly appreciated!

:)

 

Activating Windows 10 Pro After a Hardware Upgrade!

I followed all the steps to linking my Windows 10 Pro to my Microsoft account so that I could upgrade my hardware, reinstall Windows 10 Pro, and activate it, but it's not working. I'm signed into my Microsoft account. I tried the activation troubleshooter,
selecing that I recently changed hardware, etc. Nothing is working. I can see my old computer under my Microsoft account, as well as my new one (with better hardware). I changed the motherboard, ram, and CPU. Any suggestions would be wonderful.

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

Download Windows 10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.