Windows 10: Can't read dvd on centrix usb dvd-rom player

I have a centrix usb dvd player that works fine on my old toshiba laptop reads and installs programs but my new computer an hp pavillion x360 recognizes the dvd player in device manager and indicates everything is working fine but when put a dvd disk in there it wont read it. And it doesn't show up in file manager. what is going on. I've uninstalled it and reinstalled it. I'v updated the driver.

:)

 

External USB CD DVD ROM Player Drive

What do I to use my external USB DVD ROM player with a HP Envy Window 8.1 computer? I plugged in the USB and it recognized the external device, but the dvd won't play. Thanks

 

Windows DVD Player installed in Windows 10 but not recognizing DVD to play

Hi,

Thank you for posting your query on Microsoft Community.

The DVD Player app only supports the following:

a. DVDs from a file backup is not supported, the app currently only plays DVD movies on optical discs.

b. The App will only play DVD's not Blu-ray discs.

If you satisfy both the categories, I would suggest you follow the steps below and see if it helps:

Update DVD/CD-ROM drives from Device Manager.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Update.
  

If this does not work you might have to Uninstall and then reinstall your drivers in compatibility mode.

Follow the steps to uninstall and reinstall the driver.

• 
  Press Windows key + R key. Type "devmgmt.msc" and click Enter.
  
• 
  Expand the DVD/CD-ROM drives.
  
• 
  Double-click on the DVD/CD-ROM drive.
  
• 
  In Properties, go to Drivers Tab and click on Uninstall.
  
• 
  Reinstall your audio driver from Manufacturer's Website in Compatibility mode.
  
• 
  Restart your system
  

Hope this helps. Please respond if you have further related queries.

Regards,

 

DVD Player Windows 10

Hi,

Thank you for being part of Microsoft Community.

A DVD may not play for one or more reasons. The following is a list of possible reasons and some steps you can take to try to solve this issue:

• 
  Another DVD player application has been installed on your computer that prevents it from playing the DVD. Try closing or uninstalling the other DVD player application.
  
• 
  Your DVD drive has been disabled. Verify that your DVD-ROM drive is enabled.
  
• 
  Your display resolution or connection type does not support the copy protection technology that is required to play the DVD. You may need to change your display resolution to 640x480 or 720x480. Alternatively, you can change the cable connection between
  your display and your computer to use a DVI or VGA cable.
  
• 
  Your DVD-ROM drive cannot play back that type of DVD. For example, some DVD-ROM drives can only read DVD+R or DVD-R discs. If you burn a video DVD to a type of recordable DVD that the DVD-ROM drive does not support, the DVD will not play back.
  

Do get back to us for any issues pertaining in the future. We will be happy to help.