Windows 10: Can't Reinstall DirectX (causes programs to crash)

Discus and support Can't Reinstall DirectX (causes programs to crash) in Windows 10 Software and Apps to solve the problem; I'm not even sure where to post this given that it spans a few topics, so here it is: I believe I need to reinstall direct X on windows 10. When my... Discussion in 'Windows 10 Software and Apps' started by klear6, Nov 11, 2015.

  1. klear6 Win User

    Can't Reinstall DirectX (causes programs to crash)


    I'm not even sure where to post this given that it spans a few topics, so here it is:

    I believe I need to reinstall direct X on windows 10. When my screensaver is supposed to run


    (which I previously had no problems with) it tells me that either (I hve gotten 2 messages)


    Direct X is not installed, or Direct X Runtime is not functioning properly and a dll is


    missing. My OS has stopped allowing me to access add or remove programs so I cannot uninstall


    it. When I download the install file and try to run it it says I am running a newer version


    already and an install is not needed. Even AVG and avast say I have the newest version


    installed. I believe this was caused when I tried to install a game on my computer (which I


    also cannot uninstall without reaching the menu). The game just flashes which is very bad


    because I am epileptic but I assume it is some kind of campatibility issue with my video card


    or driver and I can't seem to fix it in any way so I need to get rid of it. My computer says I


    have the newest drivers and I cannot check the exact specs of my intel series chipset because


    the checker I downloaded from the intel website will not run in windows 10 (so I cannot


    properly troubleshoot the game). Also, when I click the link on the windows website to


    download directx it just sends me to a page advertising that I should upgrade to windows 10 -


    which I already have! So I was forced to download it from a third-party site just to hear that


    I already have it installed so now I need to get rid of their dumb installer program also. So I


    have a few questions:


    1. Why can't I access my add or remove programs anymore? I hve tried typing it into the search


    box and the option does appear but when I click on it it sends me to apps and features.


    2. How do I uninstall this game?


    3. How do I find out the specs of my video card so I have them for future reference?


    4. Where is the proper link to download direct x from the windows website?


    5. It says I can only access the latest windows 10 version through windows updates directly,


    but I can't seem to navigate to the option to do so when I open the windows update settings.


    How do I do this?


    I feel like I am forgetting one of my questions but I just woke up and am having a very bad


    day. Could someone help me please? If windows 10 keeps it up with all the problems I have had,


    i am going to reinstall 7 and I would rather not be left in the dust when it comes to new


    features.


    Now when I try to run the run-time package it says installation failed. WHAT is going on here?


    Anyone who helps will get a free hug and a cookie.

    :)
     
    klear6, Nov 11, 2015
    #1

  2. Got a BSOD, hoping someone could interpret my Kernel-Dump

    I ran a program called "BlueScreenView" that interprets the minidump files and it says the crash was caused by "dxgmms2.sys". So something is wrong with my directX? Or my video drivers or something?
     
    tyler87898, Nov 11, 2015
    #2
  3. RajithR Win User
    Unable to play some games after upgrading to Windows 10, DirectX 9 is required

    For others who are still facing the issue, check if this helps.

    Some app and games require DirectX 9. However, Windows 10 include a more recent version of DirectX. If you install an app or game that requires DirectX 9, you might receive an error message, such as: "The program can't start because d3dx9_35.dll is missing
    from your computer. Try reinstalling the program to fix this problem." The last two digits of the file name might vary. If you receive the same error message after you reinstall the app or game, go to the

    DirectX End-User Runtime Web Installer
    webpage and follow the instructions to install DirectX 9 and receive updates to DirectX 9 and previous versions of DirectX.

    Thank you.
     
    RajithR, Nov 11, 2015
    #3
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Can't Reinstall DirectX (causes programs to crash)

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