Windows 10: Can't remove ghost devices from Family

Discus and support Can't remove ghost devices from Family in User Accounts and Family Safety to solve the problem; Can someone please help me remove ghost devices. I have a couple of devices that were under my kids' accounts. When I log into their individual... Discussion in 'User Accounts and Family Safety' started by JustAnotherParent, Apr 25, 2020.

  1. Can't remove ghost devices from Family


    Can someone please help me remove ghost devices. I have a couple of devices that were under my kids' accounts. When I log into their individual Microsoft accounts and check the Devices page, I don't see the ghost device. But when I log in as me parent and go to the Family page, I see the these Windows devices that we no longer own and have no access to them physically. How do I remove these devices from my "Family" permanently when I have no access to these machines. Can't remove ghost devices from Family 736a38b8-7a97-4b6b-be34-62fc51ca6662?upload=true.png

    :)
     
    JustAnotherParent, Apr 25, 2020
    #1
  2. Novgorod Win User

    Can't remove disconnected (ghost) network device

    Thanks for the suggestion, but it can't remove the NIC:

    Can't remove ghost devices from Family [​IMG]


    It's the only Intel I219-V that shows up in the device list of the DeviceCleaner program (it shows only non-present devices as I understand). Otherwise, the tool works - I found a ghost replica of the integrated GPU (Intel HD 530) and could remove it. Only the NIC gives this error message on removal, which is probably the reason I can't remove it the normal way through the device manager.
     
    Novgorod, Apr 25, 2020
    #2
  3. ajtronic Win User
    "Ghost" devices


    Oh okay. You cant remove it with this app anyways because it isn't listed as 'ghosted.'
    I was actually referring to the Bluetooth peripheral Device listed underneath all of the zeros, under "no device class specified."

    For others' future reference:
     
    ajtronic, Apr 25, 2020
    #3
  4. Can't remove ghost devices from Family

    Removing Ghost Printer

    Hi,

    Thank you for posting your query on Microsoft Community.

    As per the description, I understand that you are facing some issues using Windows 10.

    This might have occurred due to hardware conflicts.

    Try the methods.

    Method 1:

    Uninstall the Printer Drivers.

    Follow the steps given below to uninstall the Printer drivers.


    • Press Windows key + X and select Device Manager.

    • Search for Printer Adapters and expand it.

    • Right click on the Printer driver and select
      Uninstall.
    Method 2:

    Note: Ghost devices are the previously installed devices which are not connected but the drivers for that device is still present in the computer and sometimes shows in the
    devices list.

    To get rid of unwanted drivers, devices, or services, use the following steps:


    • Open the Start menu.

    • Swipe to the upper right corner to bring charm bar.

    • Type cmd in search box.

    • Select cmd from the displayed list, right click and
      Open as administrator.

    • At the command prompt, type in
      set devmgr_show_nonpresent_devices=1 and press Enter.
    (Note that nothing seems to happen. This is expected. You are actually setting an environment variable which is going to help you to see hidden devices.)


    • On the next command prompt line, type
      devmgmt.msc and press Enter. This will launch the Windows Device Manager Console.

    • In the Device Manager Console, from the
      View menu, select Show Hidden Devices.
    As you expand the different drivers and devices in the device manager, you will see not only the items that Windows currently detects as installed on your PC; but you will also see drivers, devices, and services which have
    been loaded in the past but were not uninstalled or are not currently started. You can find your offending device, right-click, and choose
    uninstall to remove it from the system completely.

    Note that ghost devices, drivers, and services are “grayed” out, but that does not necessarily mean that you should delete all of them. Only remove items you know you do not need. Be careful that you do not change too many
    devices.

    Once you have removed the ghost drivers completely from the system, try to reinstall the drivers for the Webcam and check if it helps.



    Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.
     
    Mayank Gupta10, Apr 25, 2020
    #4
Thema:

Can't remove ghost devices from Family

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