Windows 10: Can't remove Microsoft Screen Time

I'm getting ready to go to college and my parents have removed me from Microsoft family. It removed the content filter off my computer, but not the screen time. I've even been made as an administrator on the computer, but the screen time still happens. I can't give myself screen time because I'm an admin and when I try to send a request, I get an error message because I'm not apart of a family anymore so there's nobody to send a request to. Is there any way to permanentley remove it off my computer or shut it off?

:)

 

How to remove screen time limit?

Hi,

Thank you for writing to Microsoft Community Forums.

As you want to remove the Screen time limit for your child, you can remove the time limit for one particular day for a given slot. To do that please follow the steps mentioned below:

1. Navigate to
   https://login.live.com and login with your Microsoft account.
   
2. Click on Family.
   
3. Click on Screen time under your Child’s account.
   
4. You will find something like in the picture below. Now, click on the slot for which you want to remove the screen time:
   
   
   
5. Click on Remove to remove the screen time. Below is the screenshot:
   
   
   
6. After removing the time, click on Save and check if that helps.
   

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft Family Screen Time

Hi Laurel,

Thank you for writing to Microsoft Community forum.

This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

• Open
  File Explorer and navigate to the following location:
• C:\ProgramData\Microsoft\Windows\Parental Controls
  
  
  Note:
  The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
  
• Delete the contents in the
  \\settings directory of the Parental Controls folder.
  
• Reboot the machine to see if the issue persists.
  

If the issue persists, you may want to remove the child account from Microsoft family and add it again.

• To know how to remove an account from Microsoft Family, refer:
  
  Remove members from your family group
• To know how to add an account to Microsoft Family, refer:
  
  Add members to your family group
  

Regards,

 

Microsoft Family Screen time is BROKEN

Hello,



Thank you for writing to Microsoft Community Forums.



1. Were you able to perform this task previously?

2. Are you aware of any changes made on your PC, prior to this issue?





As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

Method 1: Fix screen time limits not working. Refer the following article on
Fix screen time limits not working
for steps to troubleshoot issue with screen limits.

Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
Remove members from your family group
for steps to remove the child account from the family account. You can refer the following article on

Add members to your family group for steps to add the child account back to your family account.



Hope it helps,

Sandeep Kumar M

Microsoft Community – Moderator