Windows 10: Can't remove Windows Hello Face

Discus and support Can't remove Windows Hello Face in Windows Hello & Lockscreen to solve the problem; Recently, I activated the sign-in option Windows Hello Face in my laptop and it worked but suddenly it didn't work anymore and now I wanted to remove... Discussion in 'Windows Hello & Lockscreen' started by Lida2314, May 11, 2021.

  1. Lida2314 Win User

    Can't remove Windows Hello Face


    Recently, I activated the sign-in option Windows Hello Face in my laptop and it worked but suddenly it didn't work anymore and now I wanted to remove it but it says "We couldn't find a camera compatible with Windows Hello Face" and every time I turn on my computer, the lock screen looks like I still have it activated, there's a text saying "Sorry something went wrong, please sign in with your pin". How can I remove face log-in?

    :)
     
    Lida2314, May 11, 2021
    #1
  2. Edwin Win User

    windows hello face problem...

    List of Windows Hello supported Dell Laptops:


    Can't remove Windows Hello Face [​IMG]
     
    Edwin, May 11, 2021
    #2
  3. Windows Hello Face Recognition Set up

    Hi,

    Please provide us below details to assist you better,

    • How exactly you are trying to setup Windows Hello Face Recognition?
    • What is the error you are getting, while trying to setup Windows Hello Face Recognition?

    A regular webcam will not work with Windows Hello. Windows 10 features Windows Hello, which provides new ways to authentication using biometrics including facial recognition.
    Since this is essentially 3-d detection, a camera with a specialized illuminated infrared camera is required.

    I suggest you to try the below steps to setup Windows Hello Face Recognition and check if it helps.


      • Open up "Settings" and click on "Accounts," then "Sign-in options."

      • You need to set up a PIN code before you're allowed to use Windows Hello. So hit the "Add" button under "PIN" to set that up. Once you've done that the options to set up Windows Hello will unlock.

      • You'll now see which options are available to set up under Windows Hello, Since we're looking at facial unlock you'll see an option for "Face." Click on "Set Up."

      • The next screen will give you a little background on what Windows Hello is. Click on "Get started".

      • The next step could happen incredibly quickly. Position yourself so your face is in the center of the frame that appears on screen. The camera will then do what it needs to do to register your face.

      • Once you're set up you have an option that allows you to improve recognition.

      • Now, when you go back to Settings you'll have the option again to improve recognition, remove your face, a toggle to turn on unlocking your PC when it sees your face and an added security option that will require you to turn your head
        left and right for verification.

    For more information, refer to the below link:

    Windows-Sicherheit: Microsoft Defender Antivirus und mehr | Microsoft

    Hope this information helps. Get back to us if you have any more queries on windows.

    Thank you.
     
    Krishna Priya V, May 11, 2021
    #3
  4. Bree Win User

    Can't remove Windows Hello Face

    windows hello face problem...

    Yes, but not one with the capabilities required. You need one that can see infrared....

    Windows Hello face authentication | Microsoft Docs
     
Thema:

Can't remove Windows Hello Face

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