Windows 10: Can't remove Windows Hello PIN

Discus and support Can't remove Windows Hello PIN in Windows 10 Customization to solve the problem; I want to remove Windows Hello PIN because I don't need it anymore, but why I can't remove it? Here's the screenshot [ATTACH] Thanks for helping!... Discussion in 'Windows 10 Customization' started by MatthewI_632, Sep 10, 2019.

  1. Can't remove Windows Hello PIN


    I want to remove Windows Hello PIN because I don't need it anymore, but why I can't remove it?


    Here's the screenshot

    Can't remove Windows Hello PIN 8a7ea54e-16f6-4c38-8748-982588817709?upload=true.png

    Thanks for helping!

    :)
     
    MatthewI_632, Sep 10, 2019
    #1
  2. Anne Ros Win User

    Login with PIN and Hello

    Hi Jean,

    Windows 10 includes multiple options to sign-in to your account, including the ability to sign-in using a PIN and Windows Hello, which uses facial recognition. For us to provide a solution suited to your concern, we need additional information. Can
    you answer the questions below?

    • How are you setting the PIN and Hello?
    • Which build version of Windows is your PC running on?
    • Were there any error codes or messages?

    In the meantime, we suggest that you follow the steps below on how to set up PIN.

    • Open Settings.
    • Select Accounts.
    • Click Sign-in options.
    • Click the Add button for the PIN and set your PIN.
    • Do the same for the Windows Hello.

    Looking forward to your response.
     
    Anne Ros, Sep 10, 2019
    #2
  3. Noor_Azam Win User
    Unable to setup Windows Hello, error: incorrect pin

    Hello,

    Thank you for writing to Microsoft Community Forums.

    May I know the complete error code or error message that you are receiving when you try to setup Windows Hello?

    Do you have any other user account on the computer?

    If yes, does Windows Hello work on that account?

    If Windows Hello is not setup on other account, please setup it up and check if it works so that we can narrow down the issue for you.

    I suggest to remove the pin and setup a new pin on the child account and check if it works with Windows Hello.

    Please follow the steps below to remove and re-add the PIN:

    • Press Windows logo key + I to open Settings.
    • Select Accounts.
    • Click on Sign-in options.
    • Under PIN, remove the pin. There will be prompt to enter password, enter the password and removed the PIN.
    • After the pin is removed, please click on
      Add to setup pin for the account.
    • After setting up a new PIN, try to set up Windows Hello.


    Hope it helps.

    Regards,

    Noor Azam S

    Microsoft Community – Moderator
     
    Noor_Azam, Sep 10, 2019
    #3
  4. Can't remove Windows Hello PIN

    Remove sign in pin

    Hi Joel,

    Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

    I suggest you to follow the below steps to remove the sign in pin/password options.

    • In the search box type sign-in-option.
    • Click on the sign-in-option.
    • Then you can find password/pin/picture password.
    • There you can remove the option and check.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Sep 10, 2019
    #4
Thema:

Can't remove Windows Hello PIN

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