Windows 10: Can't rename Catroot2 and SoftwareDistribution folder in Windows 10

Hi Microsoft team.


I have an issue with my laptop where I cannot rename files with cmd and in admin mode too. It gives me access denied i'm trying to change these files.


Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old


I'm trying to fix windows update problems.


***Modify title from: Can't rename folders or files with cmd even in admin. ***

:)

 

windows 10 updates won't download and install

I have seen similar suggestions to other people reporting similar problems. I have tried the Windows Update troubleshooter, and it found nothing. Before I go to the next step, I want to clarify three points. First, I am not installing Windows 10. I
am already running it. The other suggestions said to stop/start appidsvc, rather than misserver. Since I can't find misserver in the Services list, I assume appidsvc is correct. Second, the other suggestions to rename the Software Distribution and Catroot2
folders said ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak and ren %systemroot%\system32\catroot2 catroot2.bak. Does it matter whether I use those commands or the commands you suggested. Finally, should the .bak or .old folders be changed
back to their original names, or will the SoftwareDistribution and catroot2 folders be regenerated?

 

Problems with Windows 10 Updates

Hi,



Thank you for your response.

I suggest you to Rename Software Distribution and catroot2 Folder.

• Rename Software Distribution Folder.
  • Open File Explorer and go to C:/Windows
  • Search for SoftwareDistribution Folder.
  • Rename this Folder to SoftwareDistribution.old.
• Rename catroot2 Folder.
  • Open File Explorer and go to C:/Windows/System32
  • Search for catroot2 folder.
  • Rename this Folder to catroot2.old

I suggest you to install the updates in clean boot and check if ti helps.

Place your computer in clean boot state and check if it helps.

Putting your system in Clean Boot state helps in identifying if any third party applications or startup items are causing the issue. You need to follow the steps from the article mentioned below to perform a Clean Boot.

How to perform a clean boot in Windows. Please refer the link provided below.
https://support.microsoft.com/en-us/kb/929135

Note: After troubleshooting, refer to this section "How to reset the computer to start normally after clean boot troubleshooting".



Keep us posted on this issue so that we can assist you better.

Thanks and regards.

 

cryptsvc is always turned on automatically whenever catroot2 folder is touched (deletion or rename)

Hello MS experts,

I hit a very strange problem when I tried to rename catroot2 folder (because windows update 1803 hits the problem time to time, cannot be installed).

as people suggested, i first turned off cryptsvc and window update service via command line or via services GUI interface. then i tried to rename catroot2 folder, it showed error message that other application still opened it, I was wondering who still occupied
it. therefore, i checked cryptsvc again, it was turned on by himself automatically (status turned "Running"). I even tried to disable it completely, it still behaves like that, turned on automatically as long as I touched catroot2 folder (if i don't touch
catroot2 folder, cryptsvc kept being turned off). I repeated stop and rename procedure many times without any luck.

any idea what happened and how to fix it?

many thanks

best regards

John