Windows 10: Can't reset or open Microsoft store

I can't open Microsoft store and doesn't reset. When I click the reset button it starts resetting and does nothing for hours. I don't know what to do, please help!

:)

 

Windows 10 Store won-t open

Hi Mateo,

Thank you for posting your query in Microsoft Community.

I suggest you to reset Windows Store Cache and check if it helps.

• 
  Press Windows Key + R key to open run box.
  
• 
  Type WSReset.exe and hit Enter.
  

 

Microsoft Store won't open. OneNote reverted back to old icon and I want the new one, not the old ugly OneNote.

Hi,



Thank you for writing to Microsoft Community Forums.



It is very unusual that Microsoft Store doesn’t open when clicked on the icon. We would suggest you to try the steps mentioned below and see if that helps:



Method 1: Reset Store



You can try resetting Store and see if that works. Refer the steps mentioned below:

1. Press Windows key + R, to open Run dialog box.
   
2. Type wsreset and click on OK. A command prompt window will open and reset Store, after this Store will be relaunched automatically.
   

Method 2: Re-register Store



If resetting Store doesn’t help, we can try re-registering Store and check. Refer the steps mentioned below:

1. Press Windows + X keys together and click on
   Windows PowerShell (Admin).
   
2. Now paste the following command and hit Enter:
   Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
   
3. Restart the PC.
   

Method 3: New User account



If resetting and re-registering Store doesn’t work, we would suggest you to try creating a new user account and see if the issue persist. Kindly,
refer the steps mentioned in the article
Create a local user or administrator account in Windows 10.



Let us know the results.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Microsoft Store free apps

Hello,

Corrupted system files can cause issues when downloading applications from the Microsoft Store. However, for us to provide you the most appropriate assistance, can you provide us the exact error message that you're getting?

As an initial troubleshooting step, we suggest that you reset the Microsoft Store cache and try to download applications again. Check out the steps below:

• 
  Press Windows + R keys to open the run command box.
  
• 
  Type WSReset, then try launching Microsoft Store and sign in.
  
• 
  Once done, try to download applications.
  

We'll wait for any updates to assist you further.