Windows 10: Can't reset password, can't log in, can't talk to support without logging in

Discus and support Can't reset password, can't log in, can't talk to support without logging in in Windows Hello & Lockscreen to solve the problem; Hello, I'm trying to reset my Microsoft Account password and am having difficulties. The process failed twice and now when I try, I get the error;... Discussion in 'Windows Hello & Lockscreen' started by Hubb33, Aug 11, 2020.

  1. Hubb33 Win User

    Can't reset password, can't log in, can't talk to support without logging in


    Hello,


    I'm trying to reset my Microsoft Account password and am having difficulties.

    The process failed twice and now when I try, I get the error;


    You've requested too many codes today. Please try again tomorrow.

    I have attempted numerous times to contact support but I can't actually speak to somebody if I can't sign in.

    I created this account in an attempt to speak to someone, but the 'virtual assistant' only redirects me to the password reset form.

    I attempted account recovery but apparently that doesn't work with 2FA enabled.


    I need access to the account as soon as possible and I'd really rather not wait a day to get in. I can easily identify myself if I was able to actually speak to someone.

    Does anyone have any suggestions?


    Thank you,

    :)
     
    Hubb33, Aug 11, 2020
    #1
  2. Rose Cal Win User

    Windows 10 doesn`t log in after update

    Hi,

    You may need to reset your password for you to access your account again. To assist you better, we'd like to gather more information:

    • Which build and version of Windows 10 are you using?
    • Are you trying to log in to your Microsoft Account or to your Windows 10 local account?
    • Have you tried resetting your password?

    Meanwhile, you're trying to log in to your Microsoft Account, we suggest that you follow the steps in this

    forum article
    shared by PaulSey on how to reset your password and recover your Microsoft Account.

    If you're trying to log in to your Windows 10 local account, we suggest that you perform the instructions in this

    article
    on how you can reset your Windows 10 local account.

    Keep us posted if you need additional help.
     
    Rose Cal, Aug 11, 2020
    #2
  3. Can´t log in in my Windows 10 PC / No internet connection

    After the last Windows 10 update i can´t log into my PC. The log in screen states that i don´t have internet connection, with the red cross on the network image. When i click the network image it says, no connections available, but i have the wire plugged
    in. In fact i have already tried with another cable, with provides internet correctly to other devices, and still the problem continues. On top of that, Windows keeps rejecting my "last used" password, on the log in screen.
     
    AloisioDourado, Aug 11, 2020
    #3
  4. renbrant Win User

    Can't reset password, can't log in, can't talk to support without logging in

    "forgot password" dosen´t work

    I already call to Nokia support in Brazil, but they can´t reset my password. The nokia messaging didn´t alow to setup a new account. I must to delete my other account first.
     
    renbrant, Aug 11, 2020
    #4
Thema:

Can't reset password, can't log in, can't talk to support without logging in

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