Windows 10: can't reset Surface 4 pro running windows 10 pro

Selling computer, can't get it to reset - get dialog that there is not enough memory resources, which is not true

:)

 

Surface Pro 4

That's a strange one Shawn....clicking on your link shows them listed on my reply post and that I had already installed them.

Why they should want reinstalling I have no idea.

 

Reset Surface Pro 4 Software / now have errors


After a third Reset, I have finally gotten my Surface Pro 4 running with no errors listed in Windows update history and the Windows Hello properly working.

Each time I chose to blow away user data. This third time I selected to log in with my business account instead of personal account.

I have no idea what went wrong the first two times but this third Reset proves that the latest Win10 Ver 1703 OS Build 15063.483 has all of the correct drivers and support for the Surface Pro 4.

 

Surface Pro 4 - Crashes / Freezes

Hi Edward,

Thank you for posting your query on Microsoft Community.



I understand your concern and will guide you in the right direction.

The main causes observed so far are driver issues, so I suggest you to install and update all the drivers and see if it helps.

Download drivers and firmware for Surface

I would also suggest you to install all Windows update and check.

Follow the steps:

1. On the search bar type “Settings”.

2. Click on “Update and Security”.

3. Click on “Check for Updates”.

4. Read and accept the license terms, and then tap or click Finish if the update requires it.

Reference:

https://www.microsoft.com/surface/e...ce-pro-4?category=performance-and-maintenance

Hope this information helps. Please let me know if you need further assistance.