Windows 10: Can't save MS Office 2013 documents after Win10 upgrade from Win8.1

Discus and support Can't save MS Office 2013 documents after Win10 upgrade from Win8.1 in Microsoft Office and 365 to solve the problem; There is no reason Office 2013 won't work with Win 10. I have Office 2003 installed on a netbook I upgraded to Win 10 and it works without issue. I... Discussion in 'Microsoft Office and 365' started by 4dw10, Nov 25, 2015.

  1. davidhk Win User

    Can't save MS Office 2013 documents after Win10 upgrade from Win8.1


    +1
    Absolutely no reason why Office 2013 won't work in Win 10.
    There must be thousands, if not hundreds of thousands, Office 2013 users who also use Win 10.
    I don't see any uproar about Office 2013 not working in Win 10.

    Adding : since the OP said Office 2016 trial version also " does NOT solve the problem. Exactly the same symptoms in Word 2016 as Word 2013", that seems to indicate the problem is the computer, not the MS Office program.
     
    davidhk, Nov 25, 2015
    #16
  2. 4dw10 Win User

    It may be my computer. I am in diagnostic mode. Here's someone else who experienced the problem: http://answers.microsoft.com/en-us/o...9-84f2decd1c9e

    For clarification, I can't save files in Word, PowerPoint or Excel.
     
    4dw10, Nov 26, 2015
    #17
  3. To find out if it is your computer try and download and run open office it is free
    See if everything works with that if it does then we can rule out your computer
     
    hTconeM9user, Nov 26, 2015
    #18
  4. davidhk Win User

    Can't save MS Office 2013 documents after Win10 upgrade from Win8.1

    2 Microsoft Office programs is not enough.
    Need a non-Microsoft product to prove it.
    Laughable.
     
    davidhk, Nov 26, 2015
    #19
  5. Yes but that way we will find out if it is computer related or Office related.
    At least it will narrow it down a bit laughable but in case at least we will know which direction to go.
    He has tried I believe everything else
    Also on another windows forum another make of office app is named

    That is unless you have a better way.
     
    hTconeM9user, Nov 26, 2015
    #20
  6. davidhk Win User
    Let's say Open Office works.
    Then what? Tell the OP to ditch Office 2013 and use Open Office ?
    Or, do you have another Microsoft Office program for the OP to BUY ?

    All the while, you, and including myself,are NOT helping the OP to fix Office 2013.
    Just step aside, myself included, and let Strolling to input his knowledge which will be actually beneficial to the OP.
     
    davidhk, Nov 26, 2015
    #21
  7. No but at least everyone will know that it is office and not computer
    Then strollin can then at least know to concentrate on trying to get OP Office 2013 working again
     
    hTconeM9user, Nov 26, 2015
    #22
  8. strollin Win User

    Can't save MS Office 2013 documents after Win10 upgrade from Win8.1

    Can you post a screenshot of Options->Save?


    Can't save MS Office 2013 documents after Win10 upgrade from Win8.1 [​IMG]


    Might be a clue as to what's wrong in there.
     
    strollin, Nov 26, 2015
    #23
  9. davidhk Win User
    The OP added a message in his original post....... (quote)

    UPDATE: SOLVED

    Trusteer product from IBM was the problem. Once removed, all applications work and save normally.
    (end quote)
     
    davidhk, Apr 5, 2018
    #24
Thema:

Can't save MS Office 2013 documents after Win10 upgrade from Win8.1

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