Windows 10: Cant search emails in Outlook 2013 (365) after windows 10 upgrade

Discus and support Cant search emails in Outlook 2013 (365) after windows 10 upgrade in Browsers and Email to solve the problem; after upgrading to Windows 10, i'm not able to search inbox in outlook to find any existing emails. I use office 365, which I believe is outlook 2013?!... Discussion in 'Browsers and Email' started by edd0612, Aug 17, 2015.

  1. edd0612 Win User

    Cant search emails in Outlook 2013 (365) after windows 10 upgrade


    after upgrading to Windows 10, i'm not able to search inbox in outlook to find any existing emails. I use office 365, which I believe is outlook 2013?!

    It comes up with an error saying 'search results may be incomplete because items are being indexed'. clicking on it, it says 12000 to be indexed, but this goes to zero as it did yesterday, then back up again this morning. still no luck once it does reach zero!

    have tried rebuild in search options/indexing options but still not working.

    any help would be appreciated.

    :)
     
    edd0612, Aug 17, 2015
    #1
  2. Mark Bu Win User

    Microsoft Creator 1703 Mail App

    The article
    Compare Mail and Calendar apps for Windows 10 with Outlook 2016 and Outlook 2013
    states the following:

    The Mail and Calendar apps on Windows 10 provide a basic, touch-friendly email and calendar application that is great for use with personal email services, and comes free with every Windows 10 device.

    Outlook 2013 and Outlook 2016 also are available for Windows 10 devices, with the purchase of Office 2013, Office 2016, or Office 365. Outlook 2013 and Outlook 2016 are the leading applications for professional email, calendar, contacts, and task management,
    for those who want the richest feature set for email and calendaring.
     
    Mark Bu, Aug 17, 2015
    #2
  3. mkmike19 Win User
    Windows 10 - Notification Settings not showing Apps?

    Following my comments above, I ran an over re-install of Windows 10 keeping apps and files and that has cured it. After the first e-mail received, Outlook 2013 appeared in the notification list, I was able to turn on all outputs and it is now working as
    it should.

    I have a hypothesis on this problem. It seems to me that if you already have an installation of Office 365 (2013) on your PC before installing Windows 10, the Action Centre will probably register Outlook correctly and deal with the notifications. If you
    do not then installing Office 365 after Windows 10, does not seem to register Outlook with the Action Centre and that is where the problem occurs. After all, the 365 installation is rather different from installing Office 2013 in the normal way. As I say,
    this is just a hypothesis based on installation on 2 PCs, one with 365 already there and the other where it was installed after Windows 10.
     
    mkmike19, Aug 17, 2015
    #3
  4. edd0612 Win User

    Cant search emails in Outlook 2013 (365) after windows 10 upgrade

    any ideas would be appreciated..
     
    edd0612, Aug 17, 2015
    #4
  5. lx07 Win User
    If you have set up indexing options do you also have this set on to allow indexing of file contents on the drive? If not I don't know as I don't use Outlook but it certainly will not work without.


    Cant search emails in Outlook 2013 (365) after windows 10 upgrade [​IMG]
     
  6. edd0612 Win User
    Thanks for the reply. yes this is set to allow.
     
    edd0612, Apr 5, 2018
    #6
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Cant search emails in Outlook 2013 (365) after windows 10 upgrade

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