Windows 10: Can't see NAS (SMBv1), even via IP address (tried common solutions)

I have a DLINK DNS-325 NAS which worked fine until this week.

• The issue started after I performed an in-place upgrade. (To fix an unrelated Windows Store problem.)
• I restored the NAS to factory settings and manually rebuilt its settings.
• I can access the NAS's Web-based UI without a problem and it reports no errors. I can also ping it without any error.

I have tried several solutions, some from "My nas devices are not showing in Windows File Explorer - Network, Windows 10 version 1703, build 15063.332" for example.

• Network reset
• Enabled SMBv1
• Forced my PC to be the Master Browser
• Force-enabled "Enable NetBIOS over TCP/IP"

To take Windows networking out of the equation, I'm initially trying to access the NAS by its static IP, 192.168.*. In the command window:

• I can ping it without problem
• `net view \\192.168.*` gives an error 53.

What should my next steps be? Thanks.

:)

 

NAS Drive IP

1) Check you NAS Drive manuals how to change IP address to static.

2) Change your router settings so that DHCP Server is manually assigned to give that NAS predefined IP address linked to NAS MAC address.

 

ip address problem

Hi,

Thank you for contacting Microsoft Community. I understand that you have an issue with IP Address, I will surely help you to fix this issue.



This issue could have occurred due incorrect TCP\IP Address settings.



Try the steps listed here:



Method 1:

I suggest you to reset TCP\IP and check if it helps.



How to reset TCP/IP by using the NetShell utility

https://support.microsoft.com/en-us/kb/299357

Note: Applies to Windows 10.



Method 2:

If the issue persists, I suggest you to try these steps to Flush DNS and request a new IP address from your ISP server. Check if it helps.

• 
  Click on
  Start and type cmd on start search.
  
• 
  Right-click on command prompt Run
  and selectas administrator.
  
• 
  At the command prompt, type the following commands and hit
  Enter after each command.
  

ipconfig /flushdns

ipconfig /registerdns

ipconfig /release

ipconfig /renew

exit



Hope this information helps. Reply to the post with updated status of the issue so that we can assist you further.

 

IP Address

Hi Will,

You might need your computer's IP address if you want to set up an Internet connection, allow other people to connect to your PC, or need to troubleshoot network problems. Kindly follow these steps to find the IP address of your computer:

• Select the Start button , start typing View network connections, and then select it in the list.
• Select an active network connection, and then, in the toolbar, select
  View status of this connection. (You might need to select the chevron icon to find this command.)
• Select Details. (Your PC's IP address appears in the
  Value column, next to IPv4 Address).

Let us know whenever you need further assistance.