Windows 10: can't seem to connect my epson 2400 scanner to my computer

i have an epson 2400 scanner that shows a connection when usb connected but my windows 10 cannot open it; says "no connection" but there is; it is on my list of devices.

:)

 

Find a driver for Epson Perfection 1240U Photo scanner on Windows 10 64 bit

I found a solution here.

(translated the following steps from german. Sorry if it's not exactly translated.)

• Search the Win10 64 bit driver for the Epson Perfection 2400 scanner
  
• I found "Epson Scan 3.0.4 17-Jul-2009 20.68MBs" and installed it. The installer asks for the scanner model. I only selected EPSON Perfection 2400.
  
• Connecting the scanner afterwards needs some manual help: Go to device manager and find the EPSON Perfection 1240. Manually install the driver from the context menu - Update driver... - Browse my computer... - Let me pick from a list...
  
• Select Imaging devices
  
• EPSON Perfection 2400
  
• Done
  

The scanner is shown as EPSON Perfection 2400 instead of EPSON Perfection 1240. But it works.

On the german epson support page there is also an update for the driver "EPSON Scan Updater 1.0 13-Jul-2018 0.72MBs". I also installed this afterwards with success.
Probably the english version "Scanner Driver and EPSON Scan Utility v3.04A" has this update already included.

 

Epson 1200 scanner now working! Very pleased.


Hi Tahuya,
I also have the latest Windows 10 update, version 1703 build 15063.413 (on a Pro 64 bit machine). The upgrade disabled my old Epson 1200 scanner, as usual, but I found that the work-around to use the 2400 driver was straightforward, as follows.
Device Manager showed the yellow warning triangle against the Epson Perfection 2400 imaging device. Double click, then select Driver, then Update Driver. Next 'browse my computer for driver software', then 'Let me pick from a list of available drivers on my computer'. This brings up a manufacturer list which includes Epson, and when selected that gives Epson Perfection 2400 as one of the options.
Job done in under two minutes.

 

Epson 1200 scanner now working! Very pleased.


Worked perfectly,

• Installed 2400 series driver (when it asked what model I had I also picked, 1270 and 4180 since these had the Slide scanner interface I thought it might add a few extra drivers)
• Restarted PC
• Needed to use Device manager 'Updated driver'
• Assign 2400 driver. (See attached image)
• Be sure scanner is powered on so it appears in device manager.

Tested the Slide scanner attachment, I used PRO mode and it was discovered.
I had to use the plastic blackout slide holder (for masking the slide) to find the slide though.



Hope this helps others, Thanks again for the step by step!