Windows 10: Can't setup wifi printer from laptop or ping printer IP

New wifi printer which has connected and prints fine from my Win10 destop PC.

However my Win10 laptop cannot see the new printer on the network.

Laptop is connected to the same wifi network as printer, and all on the correct subnet and DNS.

The laptop fails to ping the printer, so no wonder the Win10 printer setup cannot see it.

However the laptop can successfully ping the desktop PC that can connect to the printer, AND it can connect to another printer hardwire on the network.

Desktop PC can successfully ping both the laptop and both printers.

So it's only the laptop that can't see the printer ON THE SAME NETWORK!

The printer and file sharing is enabled on the laptop.

No IP address conflicts.

No funny firewall settings - all default, and using Win10 defender so no third-party.

I have no idea why the laptop cannot see the new printer IP address.

Please help!

:)

 

Canon printer wifi trouble

Set a static IP on the printer else each time it switches off and on may get different ip which may not function correctly
Try
Delete the Printer after setting static ip

Devices and printer
>add printer
>>Add local printer (not network even though on wifi)
>>>Create new port - click standard Tcp/Ip
>>>>enter ip address of printer that set before and any port name
Select the printer driver from list

Try a test print to see if working then switch off and on and see if come back online

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*66727-318c2547253e90800c3d464fca382dbe.jpg*

If still stays offline ,Open printer in Devices and printer
Click printer
untick use offline
turn printer off and On
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See if comes back online

Network Printer can either be set by Ip address or Printer network name
Static ip always the best to set

 

Unable to find printer IP Address

Hi,



Thank you for writing to Microsoft Community Forums.



Here are the few settings that you can try to find the IP address of the printer that are connected on the same network.



Method 1:

1. Search for CMD on the start menu, right click on CMD and run it as administrator.
   
2. Type in arp –a on the command prompt and hit enter.
   
3. You will find list of all the IP connected to the system.
   
4. Look for the dynamic IP address.
   
5. Copy and paste the IP on your browser, and the IP that opens your Printer setup page will be the IP for the printer.
   

Method 2:

1. You can try to ping the printer name, by typing
   ping <printer name> on the command prompt that will give you the printer IP address.
   
2. You can also refer to this
   suggestion posted by BulldogXX on January 13.
   
3. Check for the Canon IJ Network Tool from the post above, as you have mention you are using Canon printer.
   

You can type in ipconfig and find your Ethernet adapter IP address, if the printers are on wired network, and if the printer IP address has the same network address as your Ethernet network address then the printer
is in wired network, and same goes for the Wireless network.

You can also compare the SSID of the WIFI and the SSID of the printer, if the SSID matched then the printer is on WIFI network, same goes for the Ethernet connection.



If you still face the issue, reply to this post more information.



Hope it helps.

Amit Sunar

Microsoft Community – Moderator

 

Canon printer wifi trouble

Hey,

I installed my canon pixma mg3210 with the newest driver and I choose wifi connection.

Eveyrthing works fine until I turn off the printer then my laptop doesn't detect the printer anymore.
Basically, the printer is offline.