Windows 10: cant sign in Microsoft in Laptop Asus due to incorrect password

i kept on trying to sign in even after resetting password and entering correct ones on my laptop please help...


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Correlation Id: 7d7fc3c847570004357b807d5747d601
Timestamp: 2020-06-21T01:18:35.013Z

:)

 

Microsoft Account Password Incorrect!

Thanks for your reply.

Like I said in the post before, I did not set up two-step verification. After the hard reset, when the account did not sync due to 'incorrect password', I tried to set it up and then accessed the MS Account with the app password but it still declared the
password incorrect. I immediately turned off two-step.

Need help,

Sucharita.

 

Incorrect password

Hi,

My name is Angel. I am an Independent Advisor. Thank you for posting in Microsoft Community.

This issue might have caused due to many reasons, such as when there is an updates that needs restart or when you change the password from the website and then not getting synced. Before we proceed with the troubleshooting steps, I would like to know some information
about this issue.

1. Have you changed your password recently?

2. What happens when you enter the password?

3. Do you get any error code or error message? (Are you getting the same error as Mike received?)

4. Have you tried to sign in to Microsoft Account on the website?

In this scenario, as a first steps I suggest you to restart the computer and then try to sign in and check if you are able to sign in.

If you are still not able to sign in then try signing in to the Microsoft Account from the website and check if you are able to sign in there. This is to check if the issue is caused due to any Account or account password related issues.

If you have forgotten your Microsoft Account password, then you may try the steps in the Microsoft Help article that Ganesh has provided in his response.

Please reply with the status of the issue so that we can help you better.

Angel.

 

Windows 10 on safe mode is looked (password incorrect)

Hi,

There is a possibility that this issue is due to incorrect Microsoft account credentials. For us to properly isolate the issue, kindly verify the queries below:

• Any recent changes made on your device prior to the issue?
• What troubleshooting steps have you done to fix the issue?
• Have you tried resetting your password?
  

We're looking forward to your response.