Windows 10: cant sign in or reset

Discus and support cant sign in or reset in Windows Hello & Lockscreen to solve the problem; i got my pc last winter and never had any problems with it until today, I went to go login with my pin but it says “your pin is no longer available on... Discussion in 'Windows Hello & Lockscreen' started by LizzYumm, Aug 14, 2021.

  1. LizzYumm Win User

    cant sign in or reset


    i got my pc last winter and never had any problems with it until today, I went to go login with my pin but it says “your pin is no longer available on this device. Click to set up your pin again” it gives me a link below and sends me to a blue screen that says “the user profile service service failed the sign-in. User profile cannot be loaded”. I never been so confused before and I tried the shift+ restart and tried to reset my pc, I spent the whole day trying different things through cmd prompts and resetting it and uninstalling updates, even updated my bios version to see if that would chan

    :)
     
    LizzYumm, Aug 14, 2021
    #1

  2. We couldn't sign you in

    Hi,

    To better assist you with the sign in issue of your Windows account, we would like to gather more information:

    • Have you made any changes to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?
    Since you can't sign in to your Windows account, we suggest that you reset your password, check this
    article and follow the steps given.

    Looking forward to your response.
     
    Reymichael Ros, Aug 14, 2021
    #2
  3. password sign in

    Hi,

    About your concern with typing the password after being idle, it is actually recommended to activate for security reasons.

    If you wish to disable it, I suggest you to follow the below steps and check if it helps.

    • Go to Settings.
    • Click on Accounts.
    • Click on Sign in options.
    • On the right side, you will see required sign in.
    • Change it to Never.

    Let us know how it goes.

     
    PreciousLeb, Aug 14, 2021
    #3
  4. cant sign in or reset

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Aug 14, 2021
    #4
Thema:

cant sign in or reset

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