Windows 10: Can't sign in to Microsoft/Windows account on laptop

Discus and support Can't sign in to Microsoft/Windows account on laptop in Windows Hello & Lockscreen to solve the problem; I have a Sony Vaio laptop that was working fine until the most recent windows update. I updated and when my laptop turned back on, it asked me for my... Discussion in 'Windows Hello & Lockscreen' started by ArceeMedicbot, Mar 15, 2021.

  1. Can't sign in to Microsoft/Windows account on laptop


    I have a Sony Vaio laptop that was working fine until the most recent windows update. I updated and when my laptop turned back on, it asked me for my password and then said it was wrong. I use a 4-digit code to sign in, but it kept saying it was wrong. So I used my full password and it said it was wrong. Then I made a new password and it still said it's the wrong password. Meanwhile, I'm 100% sure it's the right password, as I signed in on both my phone and my desktop and my old ancient laptop using the exact same password and I could sign in with no troubles. The problem I'm having on the Vaio is that I literally can not do anything because it asks me for the password. I can't bring up a command prompt, start the laptop in safety mode, roll back the update, NOTHING- because every time I do, it asks me for the password. I'm literally locked out of my laptop, all because I updated it.


    I'm not sure what category to put this in, so apologies if it's in the wrong space. I'm just frustrated having to use my gaming desktop and my ancient laptop that overheats for work. I don't know what else I'm supposed to do here, so any help is much appreciated.

    :)
     
    ArceeMedicbot, Mar 15, 2021
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Mar 15, 2021
    #2
  3. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Mar 15, 2021
    #3
  4. Teokute Win User

    Can't sign in to Microsoft/Windows account on laptop

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Can't sign in to Microsoft/Windows account on laptop :(

    Any suggestion?
     
    Teokute, Mar 15, 2021
    #4
Thema:

Can't sign in to Microsoft/Windows account on laptop

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