Windows 10: Can't sign in to my account message

Discus and support Can't sign in to my account message in AntiVirus, Firewalls and System Security to solve the problem; Today, as I was working on my laptop, it froze up. After a minute or so a screen appeared with the message saying "We cannot sign into your account."... Discussion in 'AntiVirus, Firewalls and System Security' started by tmoss_LA, May 6, 2020.

  1. tmoss_LA Win User

    Can't sign in to my account message


    Today, as I was working on my laptop, it froze up. After a minute or so a screen appeared with the message saying "We cannot sign into your account." It recommended that I sign out and then sign back in to fix the problem. I have signed out and in a number of times, yet I still get the same message even after restarting my device. I cannot access any of my documents and files. I don't know what else to do. Please advise.

    :)
     
    tmoss_LA, May 6, 2020
    #1

  2. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, May 6, 2020
    #2
  3. Teokute Win User
    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. Can't sign in to my account message :(

    Any suggestion?
     
    Teokute, May 6, 2020
    #3
  4. Can't sign in to my account message

    signing into microsoft account

    Hi,

    Thank you for getting back to us. We apologize for the delay in response.

    I suggest you to follow the steps provided below and check if it helps.

    • Navigate to Start>Settings>Accounts.
    • In the left pane, click on sign-in options.
    • In the right pane select Never from the drop down list for the option
      Require sign-in.

    Hope this helps. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, May 6, 2020
    #4
Thema:

Can't sign in to my account message

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