Windows 10: Can’t sign in using school email after reinstalling windows

Hello,I just performed a clean install of Windows 10 from Windows 11. Everything works as expected, except I cannot sign into Microsoft services with the email provided by my organization. It results in a loop of login attempts until I am redirected for too many. I can still login to these services from my iPhone. Thank you in advance

:)

 

Onedrive asking to sign in to a school account

Hello, A few years ago, I lost access to my school email and had to create a new personal email for windows. My files sync fine with the new email, but once a day, I get a prompt asking me to sign into sharepoint and when I click the button to sign in, the only option I have is for the school account which I don't have access to. I deleted everything that started with Microsoft Office from credential manager that didn't have my personal email in the username field, ran the command C:\Program Files\Microsoft OneDrive\onedrive.exe /reset to reset onedrive, and uninstalled/reinstalled onedrive to no avail. Does anyone know what I missed here or why my school account is still connected? EDIT: I saw a SSO_POP_User credential that I missed in credential manager. Maybe that will fix it. I just unlinked and link my account and wasn't prompted to sign in; however, when the select an account prompt comes up, the school email appears in the list of options.

 

Hii My school account doesn't want sign in on my laptop. side.

I see. Try the following steps, and see if it helps.

Go to Settings > Accounts > Access Work or School, see if the account is listed here. If so, click on it, then disconnect it. Then restart the computer.

Next, go to Settings > Apps > Installed Apps, find the Microsoft 365 listing, and uninstall. Restart the computer again.

Then go to Login | Microsoft 365 Sign in using your school account credential. Then on the upper right, click on "Install Office apps". It should allow you to download the installer as long as your school account has the proper license for it. Then run the installer to install it.

See if you can now sign into the apps once reinstalled.

 

Sign into account protection with work or school account

Hello, this is Emily.

Windows' account protection is specific for personal Microsoft account, because a work or school account has its own account management/protection feature managed by the organization and configured by the organization, hence work/school account is not relevant here for this feature.

If you are using Windows Home edition, you do have to set up the computer using a personal Microsoft account. However, you can turn it into a local user by severing the tie with this Microsoft account later by going to Settings > Accounts > Your info. From there, one can click on "sign in with a local user instead" to turn the Windows user into local account. Users cannot set up a Windows user using a work or school account because it is a Home edition, which is not intended for business use. If you need to set up a Windows user using work or school account, you need at least Pro edition, which you already have. If that's what you need to do, you will have to use these steps instead:

Go to Settings > Accounts > Access Work or School, click on Connect.

Don't sign into your work email yet. Instead, click on "Join this device to Microsoft Entra ID". On the next step, you will be prompted to sign in, then you can sign in.

Once done, restart the computer and you can use "switch user" to sign in using the company email.